My complaint:
Please help solve my problem. On October 7, 2023, I was playing and suffered from high ping and crashes in the game. I stopped playing until the next day to return, then I was surprised that my account was blocked for 10 years. I tried to contact customer service repeatedly, but there was no response from them for more than One month, please help me by resolving my issue, ing that I did not use any cheating methods, and I have been playing for five years without any previous violations. It is clear to me that this ban is a mistake, but the mistake must be reconsidered and corrected. Thank you.
Account ID: 5228488208
Suggested solution:
They should unban my account immediately.
