Lucky Supermarket Customer Sentiment: Neutral

Our sentiment meter has detected that Lucky Supermarket complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lucky Supermarket, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 30, 2024

Most Common Lucky Supermarket Complaints and Tips

While Lucky Supermarket provides a vital service in grocery retail, complaint data from our community has highlighted several recurring issues faced by customers and employees. Common complaints include unsafe conditions leading to injuries, frequent incidents of theft, accusations of issuing fake rain checks, and unhelpful or rude customer service and checkout staff. Additionally, customers have pointed out issues with employees stocking shelves during peak hours and the lack of a functional IT department.

To avoid these issues, we suggest shopping during non-peak hours to minimize inconvenience and enhance safety. Document any discrepancies such as rain checks and be proactive in reporting any theft or unsafe conditions to store management. For IT-related concerns, reach out through multiple channels if necessary, and retain proof of all transactions and communications.

How and why file a complaint about Lucky Supermarket?

Do you have a dispute or had a bad customer experience with Lucky Supermarket? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Lucky Supermarket.

Lucky Supermarket complaints chart

We have received 6 complaints about Lucky Supermarket over the last 12 months. The graph below shows a monthly breakdown.

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Lucky Supermarket complaint statistics

Curious about Lucky Supermarket's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 6 ratings

How to contact the customer service of Lucky Supermarket?

Below, you will find the contact information for the complaint department of Lucky Supermarket. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-692-5710

You can contact the customer service of Lucky Supermarket by calling 1-800-692-5710. If you want to reach out to Lucky Supermarket through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lucky Supermarket reviews: (6)

Authentic experiences shared by our community for your benefit.

Injury

Complaint from Juan Guerrero on 23 October 2023 about Lucky Supermarket.

Today around 9:00 am I slept on the sore entrance ( north) I reported to store manager but he just gave me a blank paper said write your name phone number email and what happen, he said that you will... Read more

Comments: 0
Rating:

Accusation of fake rain checks

Complaint from JJ lucky on 18 September 2023 about Lucky Supermarket.

I am writing to express my deep dissatisfaction and concern regarding an experience I recently had at your store, which involves what I believe to be the improper handling of a rain check. On September 9, 2023, I visited your store,... Read more

Comments: 0
Rating:

Customer service delivery vounter

Complaint from S Woods on 22 August 2023 about Lucky Supermarket.

Went into the store on 8/15/23 at 5:30pm to the deli department and was told they could not cut meat because the meat cutter was already cleaned and that they were closing that department early so the only meat I... Read more

Comments: 0
Rating:

IT Department doesn't exist

Complaint from Sanz on 28 June 2023 about Lucky Supermarket.

I have been shopping at Lucky for many years. Not ONCE has the website functioned as it should. When I was able to create a shopping list on my computer, it would not show up on my phone;... Read more

Comments: 0
Rating:

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