While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Huobi over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Huobi? Submit your Huobi complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Huobi over the last 12 months. The graph below shows a monthly breakdown.
Curious about Huobi's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Huobi. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Huobi through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Virtuallybristolian on 17 March 2024 about Huobi.
Started a transaction and once they had my funds they then told me that there was a limit and u would have to out more funds in to be able to get my funds out I don't have the funds... Read more
Complaint from brunotsantos on 07 December 2023 about Huobi.
I've been waiting for 3 days for the platform to cancel the purchase order and release my balance because the buyer simply didn't send the payment and says he made it. I have already sent all the possible and imaginable... Read more
Huobi doesn't responsd to Seychelles authorities in order to disclose information about the scammers who stole my money and they don't return my stolen money back. Read more
Complaint from Jeez on 14 September 2023 about Huobi.
They have to written and fixed procedures on how to deal with complaints. some scammer tried to scam me into releasing crypto to him without paying. I asked for the slip, he answered some bullshit about 2fa and the fact... Read more
Complaint from VAMSI on 02 September 2023 about Huobi.
Seller isn't responding since 48 hours and customer support only tells me to wait. They don't provide any details. They don't give any deadlines or information. All they say is to wait wait and wait Read more
Complaint from 258166943 on 09 May 2023 about Huobi.
I have wrongly deposited busd to huobi. Yes that was my mistake. And then I applied for refund of my funds. They accepted my request and charged me for the refund fees Eth 0.04. now it's already 2 days passed... Read more
Complaint from Exchangeethics on 01 May 2023 about Huobi.
It’s been 56 hours since I filed the complaint for the “buyer” that never released the funds to my account and claimed that he did. 1. The buyer NEVET responded to me 2. The buyer NEVER responded to Huobi customer service 3.... Read more
Complaint from Meljo on 12 April 2023 about Huobi.
I was holding 76500 iotex coins. Now it's disappeared from my account. I was holding the same past 9 months, and I paid interest also. how I can get back my money or coin. I trusted Huobi as well as... Read more
Complaint from lehyichen on 05 April 2023 about Huobi.
I have open short position yesterday(442023) and now the position is missing, please check immediately Read more
Complaint from Dilky on 03 March 2023 about Huobi.
I hope this letter has correctly found itself within your complaintsfraud department as it is essential to me that you become aware of the ordeal I have had to go through. Commencing on about September 27th, 2022, I fell victim to... Read more
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