Houzz Complaint Sentiment: Neutral

Our sentiment meter has detected that Houzz complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Houzz, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Houzz complaint process

Do you have a dispute or had a bad customer experience with Houzz? Submit your Houzz complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Houzz.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Houzz complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Houzz?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Houzz complaints chart

We have received 0 complaints about Houzz over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Houzz complaint statistics

Curious about Houzz's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of Houzz?

Below, you will find the contact information for the complaint department of Houzz. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-368-4268
Contact form:

You can contact the customer service of Houzz by calling 1-800-368-4268. If you want to reach out to Houzz through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Houzz reviews: (7)

Authentic experiences shared by our community for your benefit.

Houzz not registering unsubscribe from emails

Complaint from Lorett on 28 August 2021 about Houzz.

Hi I have received notification from my computer security that the dark web has collected my privacy details through hacking Houzz privacy database of clients and users. I’ve requested numerous times for Houzz to take my data off their... Read more

Comments: 0
Rating:

They sent completely the wrong vanity

Complaint from Northmill1 on 02 August 2021 about Houzz.

They sent the wrong vanity. i have sent two emails and not heard back from them! I have a vanity sitting here that is not what I ordered. My builder had to leave for another job... Read more

Comments: 0
Rating:

Sent wrong order, no help received after waiting for 8 days

Complaint from Fremontremodel on 23 July 2021 about Houzz.

I had ordered bathroom vanity from Houzz. Based on the item description, I ordered one with white counter top, chrome faucets and round sinks. They sent me black countertop, nickel faucets and square sink. I reached out immediately and have... Read more

Comments: 0
Rating:

NOT REFUND FOR A RETURN ITEM

Complaint from krysi514 on 04 July 2021 about Houzz.

WE returned a vanity and HOUZZ has not refunded us bnecause they said THEY have no record of it. The company that picked up the item did not leave a receipt and our contractor didn't know to ask one since... Read more

Comments: 0
Rating:

Unlawful Charge on Credit card

Complaint from Houzzproblem on 20 June 2021 about Houzz.

We were forced to close our showroom by county ordinance due to pandemic as a non essential business in March of 2020. We signed a contract with Houzz less than one month prior. They agreeably cancelled the contract. ... Read more

Comments: 0
Rating:

Broken Shower Head under 2 years

Complaint from Emmabd on 15 April 2021 about Houzz.

I bought a Copper Bath and Shower Tap from Houzz in August 2018 For £274.99 After 4 uses the handle snapped. I have tried to contact the Customer Services Team but they nolonger sell Houzz in the UK. Read more

Comments: 0
Rating:

Not received order

Complaint from brianw33@gmail.com on 01 July 2020 about Houzz.

I ordered a 10'x16' shed kit 5312020. The payment was immediately processed through my bank but have not received the kit. I have Emailed them twice and phoned their customer service line. I was on hold for... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?