Skip to content
File a complaint
File a complaint

Houzz complaints

Houzz complaint: Sent wrong order, no help received after waiting for 8 days

Open 238 views Interior shops
File your Houzz complaint How does Complain.biz work?

Filed 23 Jul 2021 by Vaishali

I had ordered bathroom vanity from Houzz. Based on the item description, I ordered one with white counter top, chrome faucets and round sinks. They sent me black countertop, nickel faucets and square sink.

I reached out immediately and have been sending email asking for help. I have called customer service for help. All they say is this:

I already sent them a return request right now. We just need them to provide us their return address and all the important notes we must have to return the item.

I’ll keep you posted for further updates.

And they have done nothing.

Never ever do business with Houzz, it is a nightmare to deal with them.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Houzz? Start the discussion above.

More Houzz complaints

View all 7

Wronged by Houzz too?
Make it sting!

Launch complaint