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Houzz complaint: Unlawful Charge on Credit card

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Filed 20 Jun 2021 by Lara

We were forced to close our showroom by county ordinance due to pandemic as a non essential business in March of 2020. We signed a contract with Houzz less than one month prior. They agreeably cancelled the contract. Then one year later charged our account the full amount of the contract. Months after trying to resolve directly via letters, emails and phone calls we need help. I have an email from my assigned account manager stating our account with Houzz was cancelledclosed. We are being ignored. This is corporate bullying.

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