Ikea Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Ikea over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 28, 2024

Ikea complaint process

Do you have a dispute or had a bad customer experience with Ikea? Submit your Ikea complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Ikea.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Ikea complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Ikea?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Ikea complaints chart

We have received 1 complaints about Ikea over the last 12 months. The graph below shows a monthly breakdown.

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Ikea complaint statistics

Curious about Ikea's track record in addressing complaints within the Interior shops category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of Ikea?

Below, you will find the contact information for the complaint department of Ikea. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-888-4532
Corporate HQ address:
Bargelaan 20, Leiden, NL 2333CT, Netherlands
Contact form:

The corporate office of Ikea is located at Bargelaan 20, Leiden, NL 2333CT, Netherlands. You can contact the customer service of Ikea by calling 1-888-888-4532. If you want to reach out to Ikea through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Ikea reviews: (7)

Authentic experiences shared by our community for your benefit.

Bought broken furniture from Ikea two times in a row

Complaint from lizxiris on 23 October 2022 about Ikea.

I recently bought the MALM nightstand from Ikea Elizabeth store in NJ. After spending two hours to assembly it, I found out that the screw that's already installed to the board when I bought it, was stripped. So that will... Read more

Comments: 0
Rating:

Product delivery

Complaint from Waiting for Ikea in Moncton on 04 May 2022 about Ikea.

I have been waiting weeks and weeks for upper cabinets to complete my kitchen order. Now that they are in stock again Ikea will not deliver them to my location. They have or had a pickup location ion my town... Read more

Comments: 0
Rating:

no delivery

Complaint from Spester on 02 May 2022 about Ikea.

i was told delivery of my two sofas would arrive the day after payment. I had someone remove the old sofas and was left with only four kitchen chairs for 4 adults and two children to sit on. On the day of... Read more

Comments: 0
Rating:

No kitchen for a month. No one calls me back!

Complaint from Gitty on 23 March 2022 about Ikea.

I bought the kitchen in Ikea Israel - white and wood kitchen. I got the delivery and the men came to put the kitchen in at the end of February 2022 (except for 2 drawers that were missing since the... Read more

Comments: 0
Rating:

Unprofessional service

Complaint from CEA on 15 February 2022 about Ikea.

Was given a 2 hr slot to project a kitchen in a sml space. Alice was impatient, not clear, unprofessional, did not propose any ideas, was resistant to any input. After 1 hr and only half-way thru', she told me... Read more

Comments: 0
Rating:

frauding signiture

Complaint from D bakici on 07 October 2019 about Ikea.

hi i had some one out to assemble furniture ikea uses as a compony he came opened all boxes left screws every were i had to go wotk but 2 of my sons were in he said he has a... Read more

Comments: 0
Rating:

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