Houzz complaint: Not received order

Name: Not received order
Item: Houzz
Rating: 1
Author: brianw33@gmail.com

Open 1 Jul 2020 414 views Interior shops

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Filed 1 Jul 2020 by [email protected]

I ordered a 10’x16′ shed kit 5312020. The payment was immediately processed through my bank but have not received the kit. I have Emailed them twice and phoned their customer service line. I was on hold for 30 minutes before finally giving up. Order 4016.

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Case details

Status: Open
Company: Houzz
Filed: 1 Jul 2020
Rating: 1/5
Desired resolution: I want the product I asked for or an immediate refund.
Problem: Shed kit paid for, not received
About: shed kit

Progress

Filed
Company notified
Company replied
Resolved

1 Jul 2020 Complaint filed and published
1 Jul 2020 Message from Bizzy: we notified Houzz about this complaint.

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