While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about HitBTC over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with HitBTC? Submit your HitBTC complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of HitBTC.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional HitBTC complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 3 complaints about HitBTC over the last 12 months. The graph below shows a monthly breakdown.
Curious about HitBTC's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HitBTC. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to HitBTC through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from yellowsubmarin on 02 March 2024 about HitBTC.
hitbtc cleaned up my account charging me inactivity fees that didn't exist when i signup in 2017. the have never sent me any notice email regarding terms changes or each time they charged me this inactivity fee. Support answer was... Read more
Complaint from Mojosith on 16 November 2023 about HitBTC.
I wish to transfer my Dogecoin from HitBTC to a new provider and I see that this does not appear to be possible. I went to attempt to convert my Dogecoin to BITCOIN and the value of the Bitcoin I would... Read more
Complaint from Brabim on 10 August 2023 about HitBTC.
I had $3000 worth of coins sitting there for years, now it's all gone. I reached out to support and was told that the coins were taken from me because I was inactive for months. ARE YOU KIDDING ME RIGHT... Read more
Complaint from Adel Ib on 29 September 2022 about HitBTC.
I have been holding 5273 BNK in HITBTC since 2018, when I wanted to use that currency and I found that they took the money under the pretext that the account is not active, they stole my money Read more
Complaint from Rezashiriatashgah on 11 April 2022 about HitBTC.
Hello Hitbtc closed more than 4 months bttold withdrawal And my50000 dollars in hitbtc I can't withdraw my money and sell in their exchange Because it has no buyer and the price is low Read more
Complaint from rajeshkumarrk73@gmail.com on 06 August 2021 about HitBTC.
When price is low, I put doge, Ltc and Link in hitbtc.com (Approx 600$) After 1 year Price is high (Approx 100000$) Support harrash me for source of fund I explain that source of fund particular site that already closed My... Read more
Complaint from watson01 on 26 July 2021 about HitBTC.
I have been emailing this company since April to give me access to my account. they wont reply to the tickets i open with them, they wont reply to my emails.. shocking con artists Read more
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