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HitBTC complaint: ITS a SCAM

Open 141 views Crypto / DeFi / Blockchain
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Filed 10 Aug 2023 by brabim

I had $3000 worth of coins sitting there for years, now it’s all gone. I reached out to support and was told that the coins were taken from me because I was inactive for months. ARE YOU KIDDING ME RIGHT NOW? They took all my money without even notifying me and now they are asking $ 20-a-month fee for inactivity. This is a fraudulent behavior and it has to be reported to the FBI

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Discussion

1 comment

  1. maria

    same problem here. Support answer was "...according to our Terms of Service, 18.4, from the moment of recognizing the Account as Inactive, HitBTC has the right, without notification of the User, to debit Inactive Account Fee every calendar month.
    As per the same Terms, 11.3, we reserve the right to make changes or modifications to these Terms from time to time, in our sole discretion. If we make changes to these Terms, we provide you with notice of such changes, such as by sending an e-mail, providing notice on the homepage of the Site and/or by posting the amended Terms via the applicable HitBTC websites and mobile applications and updating the "Last Updated" date at the top of these Terms..."

    The thing is, when I signed up terms were different. it's possible to check the term by the year of signup at web.archive.org

    did you recover your money? how is the process going?

    Reply

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