Foodtown Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Foodtown over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Foodtown complaint process

Do you have a dispute or had a bad customer experience with Foodtown? Submit your Foodtown complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Foodtown.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Foodtown complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Foodtown?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Foodtown complaints chart

We have received 5 complaints about Foodtown over the last 12 months. The graph below shows a monthly breakdown.

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Foodtown complaint statistics

Curious about Foodtown's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.5
/10 11 ratings

How to contact the customer service of Foodtown?

Below, you will find the contact information for the complaint department of Foodtown. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
914-375-3960
Contact form:

You can contact the customer service of Foodtown by calling 914-375-3960. If you want to reach out to Foodtown through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Foodtown reviews: (11)

Authentic experiences shared by our community for your benefit.

Sexual harassment

Complaint from Customer from Harlem on 02 February 2024 about Foodtown.

He got fresh with me multiples times and I feel uncomfortable shopping there. I feel like if he done it to me, hes done it to other women. I feel very uncomfortable going back to that supermarket. I been going there... Read more

Comments: 0
Rating:

OUT OF STOCK ON SIMPLE ITEMS

Complaint from judybug72 on 24 August 2023 about Foodtown.

I have been shopping at your Foodtown store on Center Street in Deer Park Texas for over 15 years. i have also been a manager of 7 11 stores and worked for MK Housewares route sales ordering house hold items.... Read more

Comments: 0
Rating:

Butcher Department

Complaint from Tom D on 06 August 2023 about Foodtown.

I am sorry to say I have never been so disappointed in my life . Nancy and her Husband keep everything fresh and beautiful. Always ready to help you . They are wonderful. A few weeks ago they went away on vacation. The... Read more

Comments: 0
Rating:

Paid for food items not in my bag

Complaint from Jim Dennis on 15 July 2023 about Foodtown.

Checking out at a full service line. Higher dollar items not included in my bags. This has happened twice in two trips to store. Difficult to monitor checkers while working with POS and placing bags into shopping cart to roll... Read more

Comments: 0
Rating:

Racist

Complaint from bklynladyjj44@aol.com on 01 February 2023 about Foodtown.

So I'm shopping @ foodtown and browsing on the meat department The lady that handles the meats ,walks up to me and tells me to MOVE, that she's working and needs to put the meats in it place,... Read more

Comments: 0
Rating:

Rudeness disrespectful

Complaint from Goolock on 14 January 2023 about Foodtown.

Was waiting in line to be checked out on isle 3 and the cashier was unable to ring up a food item from the meat department. She called about three times for someone to come from the meat department to... Read more

Comments: 0
Rating:

Cursing language

Complaint from Martinezm on 05 December 2022 about Foodtown.

Lady was checking me out didn’t greet me or anything she didn’t have a checker so I proceeded to help her bag my stuff. When I removed some of my stuff she had bag with other stuff that could break... Read more

Comments: 0
Rating:

Charged price is higher than posted price

Complaint from ascyd on 22 February 2022 about Foodtown.

Came home and realized that I've been charged more than the price on the shelf. Martinelli Apple Juice in plastic jug (half gallon) was $9.99 on shelf but charged $13.49 on receipt. Florida's Natural orange juice was $4.99 on shelf... Read more

Comments: 0
Rating:

Refusing me a refund

Complaint from acarter04 on 21 February 2022 about Foodtown.

I had purchased an money order from them on February 15,2022 and there stating that they can’t offer me a refund and I’m not understanding why i can’t get a refund if i purchased it from them and have my... Read more

Comments: 0
Rating:

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