Our sentiment meter has detected that EB Games complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with EB Games, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 18, 2024
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We have received 2 complaints about EB Games over the last 12 months. The graph below shows a monthly breakdown.
Curious about EB Games's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of EB Games. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of EB Games by calling 1-800-883-8895. If you want to reach out to EB Games through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lady Mill on 13 January 2024 about EB Games.
Back in march 2023 I received a level 4 EB card! Posted it online for everyone to see. I have been a loyal EB customer my entire life, even though everyone know how over priced their games are. I brought... Read more
Complaint from Zapf on 04 July 2023 about EB Games.
Had an issue with a game so I asked for a refund. The red haired middle aged lady refused adding she was only willing to give a small amount back. I went to a different store and recieved full refund.... Read more
Complaint from Emma Lee on 02 December 2022 about EB Games.
On 2.12.22, during a visit to my local EB Games store in Napier, another customer was trying to make a purchase that had a sale sticker on it. When she had taken the item to the counter, she explained that... Read more
Complaint from Mgal88 on 08 November 2022 about EB Games.
I had bought $100 steam cards and it say its has already been use and im went bk to store and thy say thy cant refund because their responsibility is activated the card. Not even give me advise what to... Read more
Complaint from Cod--Ghost007 on 27 October 2022 about EB Games.
Recently you advertised trading a ps4 for a ps5. I have paid a deposit and received notification from you of my PICK UP date. This date on receipt was not described as an expected date of arrival. I initialized... Read more
i had a 30 dollar eb games gift card and brought a 25 and 5 dollar xbox voucher ( i dint know 30 was a thing) on a geust account on the 4102022 and it said it was sent to... Read more
Complaint from Josphine on 02 March 2022 about EB Games.
On the 290122 I bought a PS4, Games PSPLUS 90 day membership at the Seven Hills outlet since they had no stock it was due to be sent from Melbourne with Couriers Please. It was picked up buy Couriers... Read more
Complaint from Bruna on 15 September 2021 about EB Games.
I have pre ordered ps5 mid last year and never got it and did not get my money back Read more
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