Domestic and General Complaint Sentiment: Neutral

Our sentiment meter has detected that Domestic and General complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Domestic and General, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Domestic and General complaint process

Do you have a dispute or had a bad customer experience with Domestic and General? Submit your Domestic and General complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Domestic and General.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Domestic and General complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Domestic and General?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Domestic and General complaints chart

We have received 0 complaints about Domestic and General over the last 12 months. The graph below shows a monthly breakdown.

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Domestic and General complaint statistics

Curious about Domestic and General's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

6
Total complaints
6
Open Complaints
0
Complaints pending
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Complaints resolved
1.0
/10 6 ratings

How to contact the customer service of Domestic and General?

Below, you will find the contact information for the complaint department of Domestic and General. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1300-573-477

You can contact the customer service of Domestic and General by calling 1300-573-477. If you want to reach out to Domestic and General through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Domestic and General reviews: (6)

Authentic experiences shared by our community for your benefit.

Washing Machine Repair

Complaint from Debbie Newman on 10 February 2023 about Domestic and General.

My washing machine broke down on the 250123, l phoned Domestic and General expecting to get a repair very quickly, the next available appointment was 7223. I said that l was not going to wait that long, they then put... Read more

Comments: 0
Rating:

Canceling Policy procedure

Complaint from ROHH on 03 January 2023 about Domestic and General.

The DG website makes it overly difficult to cancel a policy. The help pages within My Account do not mention how to cancel and the pages do not offer a search function. You would expect to be able to cancel... Read more

Comments: 0
Rating:

Oven broken

Complaint from datty@blueyonder.co.uk on 28 December 2022 about Domestic and General.

Christmas morning my oven did not heat. The fan and the Orange light were on. Phoned but no-one there. Phoned next day. Call could not be taken. Eventually an agent sent a form to Hottpoint engineers to fix I as... Read more

Comments: 0
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Shocking service

Complaint from Binty on 17 September 2022 about Domestic and General.

I contacted dg about my help washer dryer. Caught in a loop on the phone wasting busy, try the web only to go to the web where I was redirected back to the phone as no engineers in the area.Eventually... Read more

Comments: 0
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Insurance

Complaint from Mrs Dawson on 18 May 2022 about Domestic and General.

I have been paying monthly for an insurance on washing machine but when repaid engineer arrived would not change rubber seal on washing machine as I needed to pay £25 as it had mould and apparently you do not insure... Read more

Comments: 0
Rating:

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