Our sentiment meter has detected that DHL Express complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with DHL Express, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with DHL Express? Submit your DHL Express complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 1 complaints about DHL Express over the last 12 months. The graph below shows a monthly breakdown.
Curious about DHL Express's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of DHL Express. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of DHL Express by calling 1-800-225-5345. If you want to reach out to DHL Express through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Mohamed Awny on 10 December 2023 about DHL Express.
Despite opting for DHL EXPRESS and paying additional charges for expedited delivery, my package has been on hold for the past 5 days without any valid explanation or reason provided. This delay has put me in an incredibly challenging situation, as... Read more
Complaint from RandiPDXTech on 19 July 2022 about DHL Express.
This is in regard to a package [tracking number of 1497518470] where DHL was the contracted shipper. Said package was sent via Eurosender, with a final destination of the Netherlands. What the issue here is that, when I had contracted... Read more
Complaint from Nmac on 10 May 2022 about DHL Express.
I sent a package for $450 that was packaged by the DHL employee based on “acceptable battery limits “ Two laptops and two phones were shipped from Boston to Cypress. First delay was a need to have an ein number,... Read more
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