DHL Express complaint: Petty inspection of said package tracking number 1497518470

This is in regard to a package [tracking number of 1497518470] where DHL was the contracted shipper. Said package was sent via Eurosender, with a final destination of the Netherlands.

What the issue here is that, when I had contracted through Eurosender, the estimated time or day of delivery was to be today 71922. That has not happened and this is due to some petty hold up, via DHL at their Cincinnati hub. And that the delay could be anywhere from 30 to 90 days, which is completely and wholly unacceptable.

I have had problems with DHL in the past, Not with the pick up personnel, far from it. Ours is one of the most decent humans in town. The complaint[s] have to do with the delays, that have happened in the past, questionable issues with regard to the VAT fees that are collected at point of delivery [keep in mind, there is no…..repeat NO consistency in the estimation of said same fees] as well as the somewhat dismissive attitude of the customer service department. But this one has pushed things a little too far.