Our sentiment meter has detected that Defy Appliances complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Defy Appliances, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 6 complaints about Defy Appliances over the last 12 months. The graph below shows a monthly breakdown.
Curious about Defy Appliances's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Defy Appliances. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Defy Appliances by calling (021) 526-3000. If you want to reach out to Defy Appliances through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DAN@SA on 12 December 2023 about Defy Appliances.
On 20-11-2023 I contacted Defy's call center and reported my chest freezer was not working, I spoke to Ms (Mashlato) and she gave me REF NO 1887622 - she told me that the local tech will contact me soon- By 24-11-2023... Read more
Complaint from WillieS on 16 November 2023 about Defy Appliances.
As soon as the Gas oven reaches the set temperature it cuts out and then cools down.. it cannot be restarted again. Have logged numerous calls with Defy and they just close the calls without resolving the matter Calls logged... Read more
Complaint from Celisiwe on 23 September 2023 about Defy Appliances.
I purchase a this stove at GAME shop 2020/02/19 late december it the glass burst , so e though it was just the glass . I reported the issue december , which the call was canceled without any one contacting... Read more
Complaint from Hannie on 03 September 2023 about Defy Appliances.
Paid online order and Defy Appliances ed there is no stock I am still waiting for my refund since 11 Aug 23 Hannie Niemand Read more
Complaint from Nuraan Davids on 10 August 2023 about Defy Appliances.
With your washing machine the washing gets tangled because of this short pulsator. The higher pulsator the washing didn't tangled. It's so frustrating to untangle the washing after every load. The old machines is the best not this plastic... Read more
Complaint from Katlego on 05 July 2023 about Defy Appliances.
I bought twin tub machine in 2021 September via take lot and it shows that has 24 months warranty now water is liking and spin is not working I logded a formal enquiry with service department at defy last month... Read more
Complaint from LindaM on 05 April 2023 about Defy Appliances.
I bought a Defy stove in 2021 February at Russells and in December 2022 the stove stopped working. Same thing happened with defy fridge that I bought last year 2022 from OK, it stopped working within 3months and the store... Read more
Complaint from Hennie on 25 February 2023 about Defy Appliances.
My fridge is now 3 years old and have endles problems with it the freezer fan ceep on packing up and was repaired 3 times now and is broken now for the 4th time, i asked to replaced it and... Read more
Complaint from TKV on 06 September 2022 about Defy Appliances.
BOUGHT WASHING MACHINE AT GAME ABOUT 3 YRS AGO.IST YEAR ,PROBLEM WITH PC BOARD.2ND YEAR ,STILL UNDER GAURANTEE,PROBLEM WITH PC BOARD. THIRD YEAR,GAURANTEE EXPIRED,PROBLEM WITH PC BOARD. 22 AUGUST ,TECHNICIAN VISIT,PART ORDERED. TWO WEEKS OF PAYING FOR LAUNDRY SERVICES,STILL NO PART,NOR TECHNICIAN. THIS IS... Read more
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