Defy Appliances complaint: Defy washing machine – no response
Filed 4 Jun 2024 by Bianka
Iv had my first washing machine from defy switched out due to it not working properly (cant wash on all the settings, wont rise and spin) just to get another one that does exactly the same.
Iv called Defy center 3 times only to be asked to call back to remind them of my complaint. Iv also emails and no response.
I have paid for a product that does not work and the complaint are being ignored. I must say that by far the poorest customer service iv ever received. And i understand why the rewies are so bad on Defy products if this is how they treat their customers.
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