While Cussons Carex offers a range of personal care products, complaint data from our community has flagged several recurring issues with their soap dispensers and hand wash products. Common complaints include leaking soap dispensers, difficulty with opening the pump on hand wash bottles, and soap nozzles squirting product everywhere. Additionally, customers have reported that the hand wash has discolored their bathroom countertops and that up to 20% of the product remains in the container, making it difficult to fully utilize.
To avoid these issues, we recommend carefully reading the instructions on how to open and use the pump mechanisms before use. Additionally, consider transferring the product to a different dispenser if leakage occurs, and be cautious of where you place the hand wash to prevent any potential staining on surfaces.
Do you have a dispute or had a bad customer experience with Cussons Carex? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Cussons Carex.
Our sentiment meter has detected that Cussons Carex complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cussons Carex, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Cussons Carex over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cussons Carex's track record in addressing complaints within the Care Products category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Cussons Carex customers. Search, discuss and connect with other people in our community.
Complaint from BarrieSmith on 17 May 2023 about Cussons Carex.
We have had constant problems with leaking soap dispensers we have purchased. We thought it was just a one off problem but after 4 or more soap, dispensers have shown the, same issue, I thought it was time to complain. Attached... Read more
Complaint from rbkay on 27 September 2022 about Cussons Carex.
Dear Sirs, I ordered 3x Carex Antibacterial Original Dermacare Hand Wash Liquid Soap Refill packs of 3 through Amazon. The package arrived, and I placed it into my lounge. However, after returning a short while later I noticed that it had... Read more
Complaint from Kate T on 13 March 2022 about Cussons Carex.
I have purchased your Fun Edition Over the Rainbow uplifting sherbet hand wash which claims to be gentle and kind to my hands however, this doesn't seem to be the case with my white bathroom countertop which has now been... Read more
Complaint from Michael Wise on 09 March 2022 about Cussons Carex.
Use nozzle it can even aura halfway up clothing. Read more
Complaint from MR J W Goff on 23 January 2021 about Cussons Carex.
I have just experienced an issue with your 250ml Carex Derma Care Antibacterial Hand Soap dispenser. There is still approx 15 to 20% of product left in the container which cannot be pumped out an the suction straw that goes into... Read more
Complaint from Pamann on 01 November 2020 about Cussons Carex.
I have wasted over an hour of my life trying to open the pump on a bottle of Sensitive Cussons carex hand wash. You do not say how on earth you are supposed to use it. YET you spend the earth... Read more
Complaint from Holland on 29 February 2020 about Cussons Carex.
Mint and tea tree burns private parts of your body Read more
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