Skip to content
File a complaint
File a complaint

Cussons Carex complaints

Cussons Carex complaint: I could NOT find out HOW to open the pump on a bottle of handwash.

Open 772 views Care Products
File your Cussons Carex complaint How does Complain.biz work?

Filed 1 Nov 2020 by Pamela

I have wasted over an hour of my life trying to open the pump on a bottle of Sensitive Cussons carex hand wash.

You do not say how on earth you are supposed to use it. YET you spend the earth on advertising how to RECYCLE pumps!!
First I had to read your label which is printed using type that is FAR too Small. Then I could not find anywhere instructions on the label as to how to use the pump. You are wasting plastic like MAD and should be fined for such disgusting treatment! I turned to the internet as it is Sunday. There is not even a phone number or address on the bottle, – and you must be selling millions of them in these times!! There WAS NO solution that works on the internet!!

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

2 comments

  1. Percival Street

    I had a similar problem with a 300ml bottle of hand gel. I solved it with a judicious application of a screwdriver.

    Immediately above the screw cap is a "collar" surrounding the tube. I inserted a screwdriver under this and twisted. This raised th collar, freeing the pump.

    Maybe this solution will work for your product also.

    Reply

  2. basibsabu

    Maybe try twisting, i know a lot of the nozzles on carex bottles arent all the same so im not sure what one you have.

    Reply

More Cussons Carex complaints

View all 7

Wronged by Cussons Carex too?
Make it sting!

Launch complaint