Our sentiment meter has identified a 100% increase in complaints about Culvers over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Culvers's offerings.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Culvers? Submit your Culvers complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 7 complaints about Culvers over the last 12 months. The graph below shows a monthly breakdown.
Curious about Culvers's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Culvers. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Culvers by calling 1-608-643-7980. If you want to reach out to Culvers through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lacey2005 on 14 April 2024 about Culvers.
Me and my friend came in to purchase food and didn’t know a troublemaker who I had a recent injunction on worked there. She posted me and my friends pictures off of Culver’s camera and put it on Facebook saying... Read more
Complaint from Prettygirl.com on 25 November 2023 about Culvers.
I've purchased poor quality food an was unsuccessful getting support from manager Read more
I frequent this location. I ordered the Deluxe Butterburger Basket, single patty, Swiss cheese, extra onions. Fries, side of broccoli, cheese sauce. What I received was a double patty burger, without onions, without lettuce. I... Read more
Complaint from Jessymabel on 15 July 2023 about Culvers.
This day was ridiculous. I waited 38 minutes in the Drive-Thru at 7:52 at night. When I finally got to the window of the drive-thru there was no apology no acknowledgment that anyone had waited that long. The line in... Read more
Complaint from Sherrylu on 12 July 2023 about Culvers.
We ordered a 3 scoop banana split waited over 10 min in a empty restaurant . Went to the cashiers asked what the wait was? They didn't even begin to make it. Then recieved the split only 2 scoops instead... Read more
Complaint from Cyndiraymondsmith on 07 July 2023 about Culvers.
I placed an order in drive through at 4:27 pm and sat until 5 pm when I finally entered the store. The girl was rude and stated I am coming out with all the orders. She had waited until she... Read more
Complaint from Cmartyn on 14 May 2023 about Culvers.
We visited Culver's because when this location first opened we went and everything was wonderful. Today the Burgers we ordered were cold . Cheese not even slightly melted. Tasted like they were sitting around not fresh made. Fries barely... Read more
Complaint from MTaboh on 16 April 2023 about Culvers.
Went to drive thru and ordered 3 mushroom Swiss burgers, chili cheese fries medium sweet tea.The food was cold and cheese wasn't melted. CHILI CHEESE FRIES MESSY without silverware in the to go bag.I didn't like that payed for this... Read more
Complaint from Debbie vedders on 24 December 2022 about Culvers.
We needed four burgers. My husband was ordering, he has Parkinson’s and doesn’t speak load . He just got out of heart surgery and has health issues. Bri , manager was very rude. Didn’t understand our order and said... Read more
Complaint from Nurse1234 on 10 November 2022 about Culvers.
I found a piece of plastic in my concrete mixer. I was chewing, and something wasn’t breaking down. I took it out and found a piece of black plastic. Read more
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