Crowne Plaza Complaint Sentiment: Neutral

Our sentiment meter has detected that Crowne Plaza complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Crowne Plaza, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Crowne Plaza complaint process

Do you have a dispute or had a bad customer experience with Crowne Plaza? Submit your Crowne Plaza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Crowne Plaza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Crowne Plaza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Crowne Plaza?

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Crowne Plaza complaints chart

We have received 1 complaints about Crowne Plaza over the last 12 months. The graph below shows a monthly breakdown.

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Crowne Plaza complaint statistics

Curious about Crowne Plaza's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 9 ratings

Crowne Plaza reviews: (9)

Authentic experiences shared by our community for your benefit.

Threaten by a Supervisor

Complaint from Unsatified Person on 15 September 2023 about Crowne Plaza.

I am writing to express my disappointment with the experience I had during establishment for a Annual Training on 9/12/2023 at 9:00am, I expected to receive a certain level of service and unfortunately, my expectations were not met. I would... Read more

Comments: 0
Rating:

Lied about canceling reservation and marked it no-show

Complaint from Cbauerkemper on 06 March 2023 about Crowne Plaza.

Hello, i made a reservation for 3-5–23, and was unable to make it due to I became ill and was hospitalized with staff infection, which is highly contagious and should not travel due to possibly 5–23, and was unable to... Read more

Comments: 0
Rating:

A thief

Complaint from Pissed Off Guest on 27 June 2022 about Crowne Plaza.

Housekeeping stole a bag that had $200’s worth of items in it. A sweatshirt, 2 mens shirts and three patches. Everything had CVMA printed on them. When I mentioned it to Housekeeping when they were on our... Read more

Comments: 0
Rating:

Trying to book a wedding reception

Complaint from John Caines on 01 September 2021 about Crowne Plaza.

I’ve contacted crowne plaza asking about booking a wedding reception in 2023 I spoke to a lady and had a meeting with her to talk about what I wanted for our special day she tuck some details and said... Read more

Comments: 0
Rating:

Hotel not providing the Stippened

Complaint from Kartikeya Dubey on 18 July 2021 about Crowne Plaza.

In Crowne Plaza Ahmedabad Hotel I have done the Industrial Training from 1st January,2021 till 16 th April 2021 but the hotel is not providing the Stippened For the Month of April.HR of the Hotel message that members of the... Read more

Comments: 0
Rating:

Unauthorized entry

Complaint from Lytes77 on 09 August 2020 about Crowne Plaza.

Very ,very, unfortunate that someone for the front desk called my room at 3:20 am on 8920 and said that I'm not registered to the room that was booked when I came in to check in on the 8820 .then... Read more

Comments: 0
Rating:

CHARGED FOR STAY THAT HAD BEEN CANCELLED BY TRAVEL AGENT

Complaint from Elizabeth Havens-Bowen on 19 February 2020 about Crowne Plaza.

CROWNE PLAZA, SAN PEDRO, CALIFORNIA: We have stayed at this hotel on more than one occasion. Our travel agent, ABC Travel - Beaver, UT made reservations for 1272020 via Veronica (group contact at San Pedro). He found it necessary to cancel... Read more

Comments: 0
Rating:

Unathourized transaction

Complaint from Dasmine Bell on 14 October 2018 about Crowne Plaza.

Card information was used I believe card was duplicated and someone was able to check into Crowne Plaza charging my credit card I contacted the hotel twice and was told I would be refunded and a week later I am... Read more

Comments: 0
Rating:

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