Crowne Plaza complaint: Trying to book a wedding reception

Complaint from John Caines reported on 01 September 2021 about Crowne Plaza

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My complaint:

I’ve contacted crowne plaza asking about booking a wedding reception in 2023 I spoke to a lady and had a meeting with her to talk about what I wanted for our special day she tuck some details and said I will contact you next few days it’s been over a week now so I called her back to see if there any update she said we don’t do wedding no more I said when we meet you showed me the wedding packages. And tuck some details then the lady said can I call you back then she called me back some hours later and said we only do certain wedding packages so I’ve got now where and I’m a bit confused and still. Not got no where for are special wedding day

Suggested solution:

Just. Try and help us plan are wedding day as we would love to have are special day at the crowne plaza as we seen some wedding photos looks nice

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