Banggood Complaint Sentiment: Neutral

Our sentiment meter has detected that Banggood complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Banggood, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Banggood complaint process

Do you have a dispute or had a bad customer experience with Banggood? Submit your Banggood complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Banggood.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Banggood complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Banggood?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Banggood complaints chart

We have received 1 complaints about Banggood over the last 12 months. The graph below shows a monthly breakdown.

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Banggood complaint statistics

Curious about Banggood's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

5
Total complaints
4
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 5 ratings

Banggood reviews: (5)

Authentic experiences shared by our community for your benefit.

no refundhu

Complaint from radiana79 on 11 December 2023 about Banggood.

I have a problem with my order, i got it and then after 3 days the motor stopped working..Just to be sure i went to the mechanics he said it is deffenetly a problem with a motor. I spent 30... Read more

Comments: 0
Rating:

Failed to sell goods at advertised price

Complaint from Gabor on 07 March 2023 about Banggood.

I have purchased a treadmill that banggood advertised. They then got back to me that I have to pay additional 90 USD as they have indicated a wrong price. To this I refused to pay as in Europe you have... Read more

Comments: 0
Rating:

Drone box came empty

Complaint from pedrocoelho100 on 31 October 2022 about Banggood.

Hello, I made the order number 110739180, but I received an empty box! This is the first that happened to me and the box came empty without the drone or any component! The weight of the shipment says 0.17 Kg, as... Read more

Comments: 0
Rating:

Order Paid but not shipped

Complaint from Stavros on 29 September 2022 about Banggood.

I made the order and paid on 19th July 2022, under the order number 109986821. It is already more than 2 months and the items has not shipped yet. I contacted the DHL and the told me that they have... Read more

Comments: 0
Rating:

Order paid but NOT SHIPPED

Complaint from JLM696969 on 11 May 2021 about Banggood.

BANGGOOD order i placed and paid 15 days ago for about usd 300.- did still not shipped the package, even they maintain that it has been done! I did extra order and paid to shop via DHL in express mode,... Read more

Comments: 0
Rating:

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