Banggood complaint: Order paid but NOT SHIPPED
Filed 11 May 2021 by Jonathan
BANGGOOD order i placed and paid 15 days ago for about usd 300.- did still not shipped the package, even they maintain that it has been done! I did extra order and paid to shop via DHL in express mode, therefore i contacted DHL who ed me that this package hasn t been transferred to them, and after about 10 emails and calls with BANGGOOD they still keep the same explanation: it is in transit, just wait it will be delivered to you within the next few days. Maybe they are somehow really a bad customer care as if a package hasn t been transferred it can not be delivered!!!!
I am really disappointed and would really like to get my money back.
Best regards.
Jonathan Muller
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