AirAsia Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about AirAsia over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering AirAsia's offerings.

Sentiment data last updated on April 24, 2024

AirAsia complaint process

Do you have a dispute or had a bad customer experience with AirAsia? Submit your AirAsia complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of AirAsia.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional AirAsia complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about AirAsia?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

AirAsia complaints chart

We have received 2 complaints about AirAsia over the last 12 months. The graph below shows a monthly breakdown.

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AirAsia complaint statistics

Curious about AirAsia's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

2
Total complaints
2
Open Complaints
0
Complaints pending
0
Complaints resolved
2.0
/10 2 ratings

How to contact the customer service of AirAsia?

Below, you will find the contact information for the complaint department of AirAsia. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+91-80-4666-2222
Contact form:

You can contact the customer service of AirAsia by calling +91-80-4666-2222. If you want to reach out to AirAsia through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

AirAsia reviews: (2)

Authentic experiences shared by our community for your benefit.

Disabled person

Complaint from Ranlor on 04 April 2024 about AirAsia.

No airbridge provided on arrival into Bali departure. I have a disability require assistance to the plane. I was physically lifted in a wheelchair down the stairs on arrival carried up the stairs on departure. This is stressful for me... Read more

Comments: 0
Rating:

No water provided without a credit card

Complaint from Santy94 on 26 February 2024 about AirAsia.

We he couldn’t even get a bottle or cup of water unless we had a credit card, this is absolutely outrageous, not everyone has a credit card, then when he tried to pay with cash, both Australian dollars and NZ... Read more

Comments: 0
Rating:

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