AirAsia complaint: Disabled person
Filed 4 Apr 2024 by Lorna
No airbridge provided on arrival into Bali departure.
I have a disability require assistance to the plane.
I was physically lifted in a wheelchair down the stairs on arrival carried up the stairs on departure.
This is stressful for me the poor people who have to do this.
Why can’t the airport use a lift as they do to get the food onboard.
We have flown with other airlines they use a lift.
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