Wix Complaint Sentiment: Neutral

Our sentiment meter has detected that Wix complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wix, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 15, 2024

Wix complaint process

Do you have a dispute or had a bad customer experience with Wix? Submit your Wix complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wix.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wix complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wix?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wix complaints chart

We have received 0 complaints about Wix over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Wix complaint statistics

Curious about Wix's track record in addressing complaints within the Online Services category? Dive into the all-time complaints data right here!

6
Total complaints
5
Open Complaints
0
Complaints pending
1
Complaints resolved
2.3
/10 6 ratings

How to contact the customer service of Wix?

Below, you will find the contact information for the complaint department of Wix. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-600-0949
Contact form:

You can contact the customer service of Wix by calling 1-800-600-0949. If you want to reach out to Wix through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wix reviews: (6)

Authentic experiences shared by our community for your benefit.

Impossible to get proper Support

Complaint from pahogg on 05 December 2022 about Wix.

Approximate 2 weeks ago we stopped being able to logon to my wife's site theladypetsketcher.com . We've tried to get help from Wix in which you can't talk to a per nor even chat with someone that could help. Instead... Read more

Comments: 0
Rating:

Change conditions for the worse

Complaint from Zoe HILL on 03 October 2022 about Wix.

The company sent me a bill for a premium plan when in practice it was the one that changed the terms and canceled my options when it held the customer's payment for a month before it was returned. I was... Read more

Comments: 0
Rating:

Closed account no refund forwarded

Complaint from lizsimon2020 on 12 March 2022 about Wix.

At the end of 2021 I closed my Wix account. A notice was received that the account had been closed. But, somehow the account was re--opened and despite again asking for it to be closed and receiving emails saying... Read more

Comments: 0
Rating:

Incompetent Developer

Complaint from Zulkifli on 02 July 2021 about Wix.

I had been contacted by one of WIX's partners from India called WebOWise Technologies after I registered for Professional service for my website. After some discussion and explained what I need they had admitted that they are very competent and able... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?