Complaint: upgraded then changed my mind within the 14 days of upgrading, wont refund

on 20 February 2021 about Wix in category Online Services

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My complaint:

I upgraded last night, it said i had 14 days to change my mind, however i tried to cancel with 13 days to spare. and they wont refund as they are going off when i first got a website with them. They have taken £302 out of my bank which has wiped my bank account out. Today i have tried 4 times and spoken to online help 3 times but still not refund

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Justified complaint?

Suggested solution:

I want my refund of £302 back into my bank as i need the money and cannot afford the upgrade.

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