While McAfee offers robust antivirus and cybersecurity solutions, our community has flagged several recurring issues related to billing and account management. Common complaints include difficulties with refund requests and canceling premium individual subscriptions, unexpected auto-renewal charges, and a complicated user interface that makes managing services challenging.
To avoid these issues, we recommend customers to closely monitor their subscription status and auto-renewal settings. If you need assistance with refunds or cancellations, reach out to customer service promptly and keep detailed records of all communications. Additionally, familiarize yourself with the platform's interface to make navigation easier and ensure you understand the terms and conditions of the services you purchase.
Do you have a dispute or had a bad customer experience with McAfee? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to McAfee.
Our sentiment meter has detected that McAfee complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with McAfee, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 0 complaints about McAfee over the last 12 months. The graph below shows a monthly breakdown.
Curious about McAfee's track record in addressing complaints within the Software category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of McAfee. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of McAfee by calling 1-866-622-3911. If you want to reach out to McAfee through their own website, you can use their contact form.
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Helpful experiences shared by verified McAfee customers. Search, discuss and connect with other people in our community.
Complaint from Sramosvega73 on 05 October 2023 about McAfee.
I have contacted McAfee at least 4 times via chat and explained I live with brain damage and chronic PTSD and need to communicate in writing. I have already spoken to two representatives on phone and I become very upset... Read more
Complaint from agnescorinnetecher on 14 May 2023 about McAfee.
Hello, I am Agnes Techer from Mauritius. I tried several time to unsubscribe from McAfee several times and I thought this was done as my payment for renewal on the 20th April was cancelled 5 times. Unfortunately the payment of GBP 79.99... Read more
I and my bank have been requesting a refund from Mcafee since the end of May and I reached or about to reach the refund qualification criteria as a result of no response to emails, phone and app correspondence. I... Read more
Complaint from osscca on 13 October 2021 about McAfee.
I have double paid my subscription with McAfee because their system is unbelievably complex, First: each time I have become a member ,when trying to get to my account it rejected me several times, I then gave up for a... Read more
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