Wix complaint: Change conditions for the worse

Complaint from Zoe HILL reported on 03 October 2022 about Wix

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My complaint:

The company sent me a bill for a premium plan when in practice it was the one that changed the terms and canceled my options when it held the customer’s payment for a month before it was returned. I was not aware of the magnitude of the audacity, since I had undergone an operation from which I had only just recovered. I think I deserve compensation or at least a refund for the overpayment. Because of the bad service this company provided me

Suggested solution:

I think I deserve compensation or at least a refund for the overpayment. Because of the bad service this company provided me

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