Skip to content
File a complaint

Bank statement charge

What is the USCONNECT charge on my bank statement?

Who charged you

A vending or workplace food company in the USConnect network

USCONNECT is USConnect, a nationwide network of vending and workplace food companies based in Greensboro, North Carolina. The charge is usually a few dollars for a snack, drink or meal from a smart vending machine, self-checkout market or company cafe at work, run by a local company in the network.

Bizzy online

Tell me which business it was and what happened. I write your complaint with you and we send it to them.

How it can show on a statement

  • USCONNECT
  • USCONNECT [CODE] VEND [NUMBER OR LETTER]
  • USCONNECT [CODE] MKV [NUMBER]
  • USCONNECT [CODE] MRKPP [NUMBER]
2 more ways it shows
  • USCONNECT [CODE] VSET [NUMBER]
  • USCONNECT CRH CATERING

Find out what it was

  1. Think of vending machines, smart coolers, self-checkout markets or a company cafe at work, school or a hospital around that date; most amounts are a few dollars.

  2. Match the time of the charge with your breaks or shifts that day.

  3. If you use the USConnect mobile app or a USConnect Rewards card, check its transaction history and whether auto reload is switched on.

  4. If you paid with Apple Pay or Google Pay at the machine, look up the purchase in that wallet to see the exact time.

  5. Ask coworkers or family members who use your card whether they bought something from a machine.

  6. Still a charge you did not agree to? File your complaint here. We write it with you and send it to the business, so you do not have to chase it yourself.

    Start my complaint

Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.

Why does it say “USCONNECT”?

USConnect, LLC runs a network of independent vending and food service companies across the US. The local company that stocks the vending machines, self-checkout markets and coffee at your workplace belongs to that network, and the statement line starts with the network's name, USCONNECT. It does not name your building or the machine.

After USCONNECT come short codes, such as ACCNT, BLCKT, MDWST or ONSRC, then a word such as VEND, MKV or MRKPP and sometimes a number or a letter, all cut short to fit the line. USConnect does not publish what the codes mean. Its business site now uses the name GlobalConnect, which it calls its parent company.

Why you might see this charge

  • A snack, drink or fresh meal from a smart vending machine at work, paid by tapping or swiping a card; vending lines are often under three dollars.
  • A purchase at a self-checkout micro market in a break room, such as a BistroToGo! market.
  • A meal from a company cafe or a catering order run by a local company in the network.
  • Money added to a USConnect Rewards card or app balance, by hand or by auto reload when the balance drops to a set level; a card holds at most $200.
  • Several small lines on one day from repeat visits to the same machine or market.
  • A coworker or family member using your card at a machine.

Is USCONNECT legit?

Yes. USConnect, LLC is a real company in Greensboro, North Carolina, and its network serves workplaces across the US with vending machines, self-checkout markets, catering and office coffee. A USCONNECT line is normally a small purchase at one of those machines or markets, so the open question is usually which machine, not whether the company is real.

If a message that uses the USConnect name asks you to sign in or pay through a link, do not use the link: check the purchase against your own breaks, receipts and app history instead.

Other charges people look up

On your statement Who charged you What it usually is
OVGHOSP OVG Hospitality OVGHOSP or OVG HOSPITALITY is OVG Hospitality, the food and drink arm of Oak View Group, which runs concession stands…
365 RETAIL MARKETS TROY MI 365 Retail Markets 365 RETAIL MARKETS TROY MI or 365 MARKET TROY MI means you paid at a self-checkout market, vending machine or…
UBER TECHNOLOGIES Uber UBER TECHNOLOGIES is Uber, the company behind Uber rides, Uber Eats delivery and the Uber One membership.
CTLP*INREACH InReach (Sodexo) CTLP*INREACH is InReach, the vending and workplace market business of Sodexo, paid through a Cantaloupe card reader.
MAB RETAIL - ONLINE AP Mitchells & Butlers MAB RETAIL is very likely Mitchells & Butlers Retail, the company behind Toby Carvery, Harvester, All Bar One, Miller…
DD/BR Dunkin' DD/BR is Dunkin' and Baskin-Robbins: a store that sells both brands under one roof, usually run by a local franchisee.
DD *DOORDASH DoorDash DD *DOORDASH is DoorDash, the food and grocery delivery app.
IC* INSTACART Instacart IC* INSTACART is Instacart, the grocery delivery and pickup service that shops at local stores for you.

Look up another charge →

Questions about USCONNECT

What is USCONNECT on my bank statement?

It is a purchase from a vending machine, self-checkout market or company cafe run by a member of the USConnect network, usually at a workplace. The line carries the network's name, not the name of the building.

What do the letters after USCONNECT mean?

USConnect does not publish what codes such as ACCNT, MDWST, ONSRC or VEND mean. In shared card data, lines with VEND are small vending amounts; the date, time and amount are the best clues to the machine.

Who runs USConnect?

USConnect, LLC in Greensboro, North Carolina, runs the network and its loyalty card and app. Local member companies stock and service the machines and markets.

What if I did not agree to a USCONNECT charge?

File a complaint on Complain.biz. We write it with you and send it to the business, so you do not have to chase it yourself.

Based on

  • Frequently Asked Questions: what USConnect is, Rewards cards, reloads of up to $200, auto reload, transaction history (USConnect)
  • Loyalty and Rewards Program Terms of Service: USConnect, LLC, a network serving independent operators; Greensboro, NC (USConnect)
  • Company: a network of independent foodservice operators (USConnect, now GlobalConnect)
  • National Accounts: parent company GlobalConnect (USConnect)
  • Smart Vending Services (USConnect)
  • Micro Markets: BistroToGo! self-checkout markets (USConnect)
  • State of Delaware open data: state employee card transactions (USCONNECT [code] VEND, MKV, MRKPP and VSET lines and USCONNECT CRH CATERING)

Charged without asking?
File a complaint about the business.