Bank statement charge
What is OVG HOSPITALITY or OVGHOSP on my card or statement?
Who charged you
OVG Hospitality food, drinks and catering at venues, part of Oak View Group
OVGHOSP or OVG HOSPITALITY is OVG Hospitality, the food and drink arm of Oak View Group, which runs concession stands, bars and catering at arenas, stadiums, college sports venues and event centers. The charge is usually food or drinks bought at a game, concert or event, sometimes posted days or weeks later.
How it can show on a statement
OVGHOSPOVGHOSP [VENUE] [stand number]OVGHOSP NOVA UNIV 0155OAK VIEW GROUP [VENUE]
Find out what it was
- 1
Read the words after OVGHOSP or OAK VIEW GROUP: they often name or shorten the venue, such as a university, arena or ballpark.
- 2
Check your email and ticket apps for games, concerts or events you or your family went to in the weeks before the charge, not only on that date.
- 3
Ask your children, students or others who use your card or a mobile wallet linked to it whether they bought food or drinks at a game.
- 4
Compare small amounts with the price of a snack or a drink: several small lines from one venue often belong to one visit.
- 5
If you booked catering or a suite for an event, compare the line with the deposit and the balance in your catering contract.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to OVG Hospitality, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “OVGHOSP”?
The stands, bars and catering at many venues are run by OVG Hospitality, not by the team, the school or the venue itself, so the card payment goes to OVG. Its legal name is Ovations Food Services, L.P. A line can start with the short form OVGHOSP, followed by a shortened venue name and a number, as in OVGHOSP NOVA UNIV 0155. Other lines name the parent company, Oak View Group, which also manages venues: one parent saw a charge from Oak View Group UCF, and other parents traced such charges to food and drinks at the university's games.
The date can be far from the day of the event. At one university stadium, parents found charges of a few dollars weeks after two games: the card machines at the stands had not sent those sales at the time, and they went through later.
Why you might see this charge
- Food, drinks or snacks bought at a concession stand, bar or market during a game, concert, fair or other event.
- A late charge from a stand whose card machines sent the sales days or weeks after the event.
- A purchase by a student or another family member at a school or college game, paid with your card or a mobile wallet linked to it.
- A catering or suite order for an event, where the caterer takes a deposit, the balance or extra items on the card it holds for the event.
- A management charge or card fee added to a catering bill, which some venues apply on top of the food and drink prices.
Is OVGHOSP legit?
Yes. OVG Hospitality is a real company: the food and drink business of Oak View Group, which works at arenas, stadiums, college athletics venues, convention centers, ballparks, fairs and festivals. A line with its name is normally a real purchase at one of those venues, even when it arrives late or the venue name is cut short.
If nobody who uses your card went to an event at the venue named on the line, treat the charge as unrecognised.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| 365 RETAIL MARKETS TROY MI | 365 Retail Markets | 365 RETAIL MARKETS TROY MI or 365 MARKET TROY MI means you paid at a self-checkout market, vending machine or… |
| UBER TECHNOLOGIES | Uber | UBER TECHNOLOGIES is Uber, the company behind Uber rides, Uber Eats delivery and the Uber One membership. |
| CTLP*INREACH | InReach (Sodexo) | CTLP*INREACH is InReach, the vending and workplace market business of Sodexo, paid through a Cantaloupe card reader. |
| MAB RETAIL - ONLINE AP | Mitchells & Butlers | MAB RETAIL is very likely Mitchells & Butlers Retail, the company behind Toby Carvery, Harvester, All Bar One, Miller… |
| DD/BR | Dunkin' | DD/BR is Dunkin' and Baskin-Robbins: a store that sells both brands under one roof, usually run by a local franchisee. |
| DD *DOORDASH | DoorDash | DD *DOORDASH is DoorDash, the food and grocery delivery app. |
| IC* INSTACART | Instacart | IC* INSTACART is Instacart, the grocery delivery and pickup service that shops at local stores for you. |
| CTLP*CANTEEN VENDING | Canteen | CTLP*CANTEEN VENDING is Canteen, the vending and workplace snack company that is part of Compass Group, paid through a… |
Questions about OVGHOSP
What is OVG Hospitality on my credit card?
It is a purchase from OVG Hospitality, the food and drink company of Oak View Group that runs stands, bars and catering at many arenas, stadiums and college venues. The words after the name usually point to the venue.
Why did OVG Hospitality charge me weeks after a game?
Sales from stands whose card machines did not send them at the time are charged later, so they can post days or weeks after the event. Parents at one university stadium saw this after two games.
What is OAK VIEW GROUP on my credit card?
Oak View Group is the parent company of OVG Hospitality and also manages venues. A line such as OAK VIEW GROUP UCF is a purchase at a venue it serves; in that case parents traced it to food and drinks at a university's games.
What does OVGHOSP mean?
OVGHOSP is a short form of OVG Hospitality. The rest of the line, such as NOVA UNIV 0155, is a shortened venue name and a number.
What if I did not agree to an OVG HOSPITALITY charge?
File a complaint on Complain.biz. We write it with you and send it to OVG Hospitality, so you do not have to chase it yourself.
Based on
- State of Delaware open data: state card transactions with the line OVGHOSP NOVA UNIV 0155 (eating places, a charge and a refund three days later)
- Parents' group post: a $5.35 charge from Oak View Group UCF, with replies about late charges from game day concessions (UCF Parents, Facebook)
- OVG Hospitality: concessions, catering, premium dining, restaurants and social clubs (Oak View Group)
- Agreement for volunteer groups running concession stands, with Ovations Food Services, LP, doing business as OVG Hospitality, a Pennsylvania limited partnership (Altoona Curve, Minor League Baseball)
- City contract with Ovations Food Services, L.P. doing business as OVG Hospitality, Philadelphia (Columbus, Georgia council item)
- OVG Hospitality policies and procedures: catering deposits, card authorization for extra charges, management charge and card fee (Sharonville Convention Center)