Bank statement charge
What is LASTA INC or LASTA.CLOUD on my card or statement?
Who charged you
Lasta wellness and workout app subscription, Lasta Inc.
LASTA INC or LASTA.CLOUD is Lasta, a wellness and workout app (chair yoga, wall pilates, fasting and meal tracking) run by Lasta Inc. The charge is usually a plan bought on its website after an ad, the regular price after a discounted first period, or an add-on plan billed separately.
How it can show on a statement
LASTA INCLASTA.CLOUDLASTA.CLOUD [phone number]PAYPAL *LASTA INC [phone number]
Find out what it was
- 1
Search every inbox you use for Lasta: Lasta sends a separate confirmation for every plan, including add-ons.
- 2
Log in to the Lasta app and open Manage my subscriptions under your profile to see each active plan.
- 3
If you paid with PayPal, check its list of automatic payments for Lasta Inc.
- 4
Check your App Store or Google Play subscriptions too: plans bought there are billed by Apple or Google, not as LASTA.
- 5
Look for a smaller first charge some weeks earlier, often after an ad for chair yoga, tai chi or wall pilates: that day is the sign-up.
- 6
Still a charge you did not agree to? File your complaint here. We write it with you and send it to Lasta, so you do not have to chase it yourself.
Not in any of your accounts? If nobody in your household made it, someone else may have used your card details. Your card issuer can stop the card, so the charges do not continue.
Why does it say “LASTA INC”?
Plans bought on Lasta's website are billed by Lasta itself, not by an app store. Lasta's own page for its statement name says that a LASTA.CLOUD line most likely means someone enrolled in the Lasta wellness program, and people have seen that name followed by a number on card statements. Payments through PayPal can show the company name instead, as PAYPAL *LASTA INC. Plans bought inside the iPhone or Android app are billed by Apple or Google and show their names, not Lasta's.
Lasta also lists FastSpring, Stripe and PayPal as its billing services, so a plan can carry a reseller's name, such as FastSpring's FS*. Prices are set in US dollars, so a card in another currency shows a converted amount that can differ from the price you remember.
Why you might see this charge
- The regular price after a discounted first period, such as a 28-day plan that continues as a full subscription.
- An add-on plan, such as a Toned Body or Indoor Walking add-on, chosen at checkout and billed as its own subscription.
- A second main plan, bought on a later visit to the website or app and billed apart from the first.
- A one-time purchase made during sign-up, billed apart from the plan.
- A renewal after the app was deleted: deleting the app does not end a plan.
- A plan bought through an online ad by someone else in your household with your card.
Is LASTA INC legit?
Yes. Lasta is run by Lasta Inc., a Delaware company with its operating address in North Miami, Florida, and LASTA.CLOUD is Lasta's own statement name. The app is also sold in the App Store and Google Play.
Many reviews describe charges people did not expect: the regular price after a cheap first period, add-on plans taken at checkout, or renewals after the app was deleted. Lasta's terms say website purchases are not refunded except as its refund policy allows, and that policy sets conditions, such as following the program for at least 15 days in a row within 30 days of the first charge.
Other charges people look up
| On your statement | Who charged you | What it usually is |
|---|---|---|
| PLANET FITNESS | Planet Fitness | PLANET FITNESS on a statement is the Planet Fitness gym chain. |
| X CORP. PAID FEATURES | X (formerly Twitter) | X CORP. |
| SHIPMENTPROTECT | ShipmentProtect | SHIPMENTPROTECT is ShipmentProtect, a monthly membership from Asurifi Inc. |
| SPK*SPOKEO SEARCH | Spokeo | SPK*SPOKEO SEARCH is Spokeo, a US people search website that sells reports on names, phone numbers, email addresses… |
| CASHBACKNOW | CashbackNow | CASHBACKNOW is CashbackNow, a paid cash back membership run by RMM Group LLC in the United States. |
| B2B PRIME | Amazon | B2B PRIME is almost certainly the billing name for Prime Business, the paid membership on an Amazon Business account… |
| SXM*SIRIUSXM.COM/ACCT | SiriusXM | SXM*SIRIUSXM.COM/ACCT is SiriusXM, the US satellite radio and streaming service, billing a subscription it sold you… |
| PCH*INTELIUS | Intelius | PCH*INTELIUS is Intelius, a US people search and background report website in the PeopleConnect group, which also runs… |
Questions about LASTA INC
What is LASTA.CLOUD on my credit card?
It is a payment to Lasta, the wellness and workout app run by Lasta Inc. Lasta's own page for the name says it most likely means someone enrolled in a Lasta program on its website.
Who is Lasta Inc?
Lasta Inc. is the Delaware company behind the Lasta app, with its operating address in North Miami, Florida. It sells plans of one or more months on its website and in the app stores.
Why did Lasta charge me more than once?
Lasta bills every plan and add-on as its own subscription, so a main plan plus an add-on, or two main plans, show as separate charges. Each one has its own confirmation email.
Why is my Lasta charge higher than the price I saw?
The first period is often discounted, and the plan then renews at the regular price, which Lasta puts at about $60 for one month. Prices are set in US dollars, so other currencies are converted.
What if I did not agree to a LASTA INC charge?
File a complaint on Complain.biz. We write it with you and send it to Lasta, so you do not have to chase it yourself.
Based on
- Support page for the LASTA.CLOUD statement name: a LASTA.CLOUD line most likely means enrolment in the Lasta wellness program (Lasta billing support)
- Lasta Terms of Use: Lasta Inc., a Delaware corporation with its operating address in Florida; subscriptions, trials, renewals and one-time purchases (Lasta)
- Why Was I Charged a Few Times? Main plans and add-ons billed separately (Lasta Help)
- Why Your First Payment Is Different from Your Renewal (Lasta Help)
- Lasta Pricing: approximate plan prices, charged in US dollars (Lasta Help)
- How to Cancel Your Subscription: website plans and App Store or Google Play plans (Lasta Help)
- Refund Policy: deleting the app does not cancel, conditions for a refund (Lasta Help)
- Lasta Privacy Policy: FastSpring, Stripe and PayPal as billing services (Lasta)
- Lasta and FastSpring: a case study (FastSpring)
- Customer review with a bank alert reading LASTA INC PAYPAL *LASTA INC (Trustpilot)
- Customer review: the card statement gave a number for Lasta's charges (Trustpilot)
- Thread about Lasta charges, with a charge that shows LASTA DOT CLOUD (Reddit)