Yanwen tracking status

Yanwen “Batch delivery to carrier”: what it means

The short answer

Keep an eye on it

Yanwen has logged your package in a group handed to the delivery company, but it may not have its own scan yet. Yanwen does not define the line. Next you should see a 'Parcel received by' line from the delivery side.

When to act: If 'Batch delivery to carrier' is still the latest line after 7 calendar days, file a complaint and we send it to Yanwen.

Also shown as: “Last mile=> Destination country post” · “Last mile=> Fedex” · “Parcel received by local Facility” · “Parcel received by in SFO01” · “Local carrier on the way”

What to do now

On Yanwen's tracking page, copy the number in the 'Last Mile Tracking' column and read who is named under 'Additional Notes'.
Look that number up on the delivery company's own tracking page, because newer scans may show there first.
Go over the address on your order once more, unit number and ZIP code included.
Write down the date of this line, so you can tell when 7 calendar days have passed.
Keep screenshots of the history, the last-mile number and your order number.
Still not sorted? File your complaint here. We write it with you and send it to Yanwen, so you do not have to chase it yourself.

Start my complaint

What does “Batch delivery to carrier” mean?

Yanwen does not explain this line, so this is our reading of the words and of where the line sits. On one full US history on Yanwen's own page, it came about 8 hours after 'International shipment release - Import' and nearly 3 days before 'Parcel received by in SFO01'. That fits a group of packages being passed on after customs, with each one scanned later on arrival at the delivery company.

It does not mean delivered to you, and on that history nearly 3 quiet days followed. Who delivers depends on the service. Yanwen's page has a 'Last Mile Tracking' column and an 'Additional Notes' box that can name the distributor. On one recent US history it read 'Distributor: YANWEN' with a link to the site of Yanwen Express, Yanwen's US last-mile company, which says it delivers through Delivery Service Partner networks. Yanwen's US fast line issues a USPS number instead. Older histories people share read 'Last mile=> Fedex' or 'Last mile=> Destination country post', followed by a number.

Why does Yanwen show it?

Normal: the group is on its way to the delivery company
The delivery company has not scanned the package on its own yet
A backlog at the delivery company's first site
Yanwen has issued the last-mile number, but no one has scanned against it yet
The package was separated from its group and missed a scan

How long does it last?

The next line should be the delivery company's first scan, such as 'Parcel received by in SFO01' or 'Parcel received by local Facility.', then 'Parcel is out for delivery.' On one full US history on Yanwen's page, that first scan came nearly 3 days after this line, and delivery about a day later.

Other Yanwen statuses

Order processed by shipperKeep an eye on it
Yanwen facility - OutboundNormal
Port of departure - DepartureNormal
Port of destination - ArrivalNormal
Parcel is out for deliveryKeep an eye on it
Delivered but not receivedTake action
Tracking not updatingKeep an eye on it

All Yanwen statuses →

Who is responsible for a late or missing package from Yanwen?

If you bought online from a business, the seller chose Yanwen and is its customer, so a late or missing order is in most cases for the seller or the marketplace to put right. On a marketplace, its own rules decide the refund: AliExpress's Buyer Protection covers an item that did not arrive within the guaranteed delivery window on the order page, and eBay's Money Back Guarantee covers an item that did not arrive, up to 30 calendar days after the estimated or actual delivery date. For a UK order, the Consumer Rights Act keeps the goods at the seller's risk until you have them, unless you hired a carrier the seller did not offer.

If you sent the package yourself, Yanwen is unlikely to be your carrier: its pages address online sellers, and we found no service for a private person. A seller with a Yanwen account has terms on Yanwen's product pages. On its US and tracked lines, the seller can raise a lost parcel from 10 calendar days after Yanwen took it and not after 60 days, cover is the declared value up to 200 yuan, and there is no insurance. If the carrier shows the parcel as delivered and the recipient did not get it, Yanwen helps look into it but pays nothing. On its economy line there is no tracing or cover once the parcel has left its warehouse.

Questions about “Batch delivery to carrier”

What does batch delivery to carrier mean on Yanwen?

Yanwen does not define it. It appears after customs release and before the delivery company's first scan, which fits a group of packages being handed over. Your package may have no scan of its own for a few days.

How long does batch delivery to carrier take?

On one full US history on Yanwen's page, the next scan came nearly 3 days later and delivery about a day after that. If 7 calendar days pass with no new line, file a complaint on Complain.biz and we send it to Yanwen.

Who delivers Yanwen packages in the US?

It varies by service. Yanwen's US fast line issues a USPS number. Others go through Yanwen Express, Yanwen's own US last-mile company, which says it uses delivery service partners and is extending from Los Angeles across the US, so the driver may not be USPS. Older histories show FedEx. 'Additional Notes' on the tracking page can name yours.

Does Yanwen use USPS?

On some services. Yanwen's US fast line issues a USPS number, and customers report USPS numbers on other packages, in some cases with a label and no package yet. That can simply mean USPS has not received it. Not every Yanwen package goes through USPS.

What is Last Mile Tracking on Yanwen?

It is the number for the final leg, in its own column on Yanwen's tracking page. Enter it on the delivery company's tracking page to follow the last part of the journey. Older histories print it after 'Last mile=>'.

Based on

Yanwen: tracking page (one full US history, Last Mile Tracking, Additional Notes)
Yanwen Express: home page (US last-mile delivery through Delivery Service Partner networks)
Yanwen: home page (last-mile delivery with local carriers)
China Postal Tracking forum: question about the Yanwen Special Line and a second tracking number (Last mile lines)
China Postal Tracking forum: YANWEN shipping help (USPS numbers and labels with no package yet)
Yanwen: US fast line terms (issues a USPS number)
Reddit, r/Aliexpress: Does Yanwen use USPS for local delivery? (a customer describes a driver who was not USPS)
Yanwen Express: About Us (started in Los Angeles, extending across the US)
Yanwen Express: Privacy Policy (Yanwen Express LLC)
Yanwen: home page (a third-party logistics company serving cross-border e-commerce sellers)
AliExpress: Buyer Protection (item that did not arrive within the guaranteed delivery window)
eBay: Money Back Guarantee policy (30 calendar days after the estimated or actual delivery date)
legislation.gov.uk: Consumer Rights Act, section 29 (goods stay at the seller's risk until they reach you)
Yanwen: US fast line terms (USPS number, 10 and 60 day limits, cover up to 200 yuan, none once shown as delivered)
Yanwen: Tracked Special Line terms (10 and 60 day limits, cover up to 200 yuan, none once shown as delivered)
Yanwen: Air Economy line terms (no tracing or cover after the warehouse)