While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Ritz-Carlton over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with The Ritz-Carlton? Submit your The Ritz-Carlton complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Ritz-Carlton.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional The Ritz-Carlton complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 3 complaints about The Ritz-Carlton over the last 12 months. The graph below shows a monthly breakdown.
Curious about The Ritz-Carlton's track record in addressing complaints within the Hotels / Motels category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Sara Alfaris on 08 February 2024 about The Ritz-Carlton.
Hello Hope this email finds you well. I’m staying at the Nile Ritz Carlton where we had an incident that I want to report. My booking reference from booking.com is 4269800452 I’ve checked in on February 2nd and have been ordering... Read more
Complaint from Alfredoreforma on 01 January 2024 about The Ritz-Carlton.
The Spa has not been functional for weeks. The pool has been drained and the steam/ sauna have not been operational for weeks. I am a resident at this ritz, and it has been months I have been telling them... Read more
Complaint from Elysses on 21 September 2023 about The Ritz-Carlton.
I’ve been sitting at the pool for one hour and 30 minutes ago, I had to go find someone to provide us service to order a drink. 30 minutes have passed and I am still waiting for my drink. Read more
Complaint from Cathy Van Dyk on 16 April 2022 about The Ritz-Carlton.
As an owner and resident of The Towers next door, my husband and I often have a glass of wine and nibbles at the Ritz lounge quite regularly. Yes it’s overpriced but we like the atmosphere. On Easter Friday we... Read more
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