The Ritz-Carlton complaint: Pool service

Name: Pool service
Item: The Ritz-Carlton
Rating: 1
Author: Elysse

Open 21 Sep 2023 117 views Hotels / Motels

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Filed 21 Sep 2023 by Elysse

I’ve been sitting at the pool for one hour and 30 minutes ago, I had to go find someone to provide us service to order a drink. 30 minutes have passed and I am still waiting for my drink.

The Ritz-Carlton complaint: Pool service — Photo Elysse uploaded with this complaint

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Case details

Status: Open
Company: The Ritz-Carlton
Filed: 21 Sep 2023
Rating: 1/5
Desired resolution: this is pitiful for how much money I’m spending to stay here, you should know the right thing to do
Problem: Long wait for poolside drink
About: poolside drink service

Progress

Filed
Company notified
Company replied
Resolved

21 Sep 2023 Complaint filed and published
21 Sep 2023 Message from Bizzy: we notified The Ritz-Carlton about this complaint.

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