While Sprint provides a range of mobile services to its customers, complaint data from our community has flagged several recurring issues related to their return and customer service processes. Common complaints include difficulties returning phones, incomplete follow-through on phone returns leading to legal issues with former carriers, and concerns about identity theft associated with account security.
To avoid these issues, we strongly advise customers to keep detailed records of all return transactions and to verify the completion of returns with both Sprint and any former carriers. Additionally, carefully monitor your account for any unauthorized activities and report any suspicious activities immediately to Sprint’s customer service.
Do you have a dispute or had a bad customer experience with Sprint? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Sprint.
Our sentiment meter has detected that Sprint complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sprint, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Sprint over the last 12 months. The graph below shows a monthly breakdown.
Curious about Sprint's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Sprint. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Sprint by calling 866-866-7509. If you want to reach out to Sprint through their own website, you can use their contact form.
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Helpful experiences shared by verified Sprint customers. Search, discuss and connect with other people in our community.
Complaint from kat1950 on 27 June 2020 about Sprint.
We haven't really liked our sprint phone we have to go outside to use most of the time. We have had these phone for yrs. even through these phone have given us terrible service. My husband tried to... Read more
Complaint from Pgraffman on 28 September 2019 about Sprint.
Sprint was ran a promo that they would pay up to $650.00 per line to switch to them.I called and I was accepted. I ordered the phones, took the old phones and final bill in to the store, they activated... Read more
Complaint from Tovari on 27 June 2019 about Sprint.
I have been receiving multiple calls on my 4 lines identifying themselves as Sprint, they say that my phones has been deactivated, asking for my billing number and even my password. Apparently who calling us are using a sprint number:... Read more
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