Our sentiment meter has identified a 100% increase in complaints about Safelite over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Safelite's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Safelite? Submit your Safelite complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Safelite.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Safelite complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 3 complaints about Safelite over the last 12 months. The graph below shows a monthly breakdown.
Curious about Safelite's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Safelite. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Safelite by calling +18008002727. If you want to reach out to Safelite through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from DeidreM on 09 April 2024 about Safelite.
I would give negative stars if I could. DO NOT take your vehicle to thiem. They do shoddy work and do not care. I had my windshield replaced a year ago by this location of Safelite only to find they... Read more
Complaint from Jjc1981 on 05 February 2024 about Safelite.
In December I had no windshield replaced the tech that came out to replace it broke my windshield broke through my plastic clips under my windshield wipers did not put no seal around the top of my windshield. Have called... Read more
Complaint from dakotaw219 on 27 July 2023 about Safelite.
I emailed a few days ago and I still have not heard a response back from customer care. I had a windshield installation done by a service tech in Overland Park (Kwenton) on a 2016 Volvo XC90 through USAA. He... Read more
Complaint from DanielGares on 02 July 2022 about Safelite.
I purchased a Windshield from Safelite in October of 2021. The representative pushed for me to purchase $60 windshield wipers. They are falling apart. I called today and they stated they were out of the 6 month warranty. I do... Read more
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