Safelite complaint: Poor Customer Satisfaction

Name: Poor Customer Satisfaction
Item: Safelite
Author: Daniel

Open 2 Jul 2022 168 views Automotive

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Filed 2 Jul 2022 by Daniel

I purchased a Windshield from Safelite in October of 2021. The representative pushed for me to purchase $60 windshield wipers. They are falling apart. I called today and they stated they were out of the 6 month warranty. I do understand the Rules however I am in the Customer Service Field and exceptions can be made based on the individuals circumstances.

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Case details

Status: Open
Company: Safelite
Filed: 2 Jul 2022
Desired resolution: I would like a new pair of wipers sent to me.
Problem: Wipers fell apart, warranty claim refused
About: windshield wipers
At stake: $60

Progress

Filed
Company notified
Company replied
Resolved

2 Jul 2022 Complaint filed and published
2 Jul 2022 Message from Bizzy: we notified Safelite about this complaint.

See all 4 Safelite complaints

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