Safelite complaint: Poor Customer Satisfaction

Complaint from DanielGares reported on 02 July 2022 about Safelite

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My complaint:

I purchased a Windshield from Safelite in October of 2021. The representative pushed for me to purchase $60 windshield wipers. They are falling apart. I called today and they stated they were out of the 6 month warranty. I do understand the Rules however I am in the Customer Service Field and exceptions can be made based on the individuals circumstances.

Suggested solution:

I would like a new pair of wipers sent to me.

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