Your telling me that I don't have a subscription with you but still send me your product. If I want more from you I will order it not you! Read more
PetLab Co Complaints Service & Advice
Most Common PetLab Co Complaints and Tips
While PetLab Co provides various products intended to help our furry friends, complaint data from our community has flagged several recurring issues with their services. Common complaints include being overcharged, unauthorized orders and charges, and customers reporting that the product did not work. There are also significant concerns regarding difficulties in canceling subscriptions and instances of pets falling ill after using the products.
To avoid these issues, we strongly advise customers to closely monitor their billing statements and ensure they understand the subscription terms before committing. If problems arise, contact customer service immediately, document all interactions, and consider consulting with a veterinarian before trying new products on your pets.
How and why file a complaint about PetLab Co?
Do you have a dispute or had a bad customer experience with PetLab Co? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to PetLab Co.
PetLab Co Customer Sentiment: Neutral
Our sentiment meter has detected that PetLab Co complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with PetLab Co, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
PetLab Co complaints chart
We have received 0 complaints about PetLab Co over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
PetLab Co complaint statistics
Curious about PetLab Co's track record in addressing complaints within the Pets / Animals category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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7 ratings
How to contact the customer service of PetLab Co?
Below, you will find the contact information for the complaint department of PetLab Co. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
702-827-4738
Contact form:
You can contact the customer service of PetLab Co by calling 702-827-4738. If you want to reach out to PetLab Co through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about PetLab Co: (7)
Helpful experiences shared by verified PetLab Co customers. Search, discuss and connect with other people in our community.
Over charging and product did not work
Complaint from drdel98@yahoo.com on 10 September 2022 about PetLab Co.
My receipt shows 67.17 - 32.35 34.82 2.69 tax 37.5. They charged my card 42.50, a 4.99 overcharge. Further several weeks later on 91022 they charged excessive tax of over $3.20 on my card without authorization. Thats... Read more
Unauthorized 71622 order and C.C. charged
Complaint from James Kolkana on 29 July 2022 about PetLab Co.
I orderpaid for a 3 month supply (3 containers30 day supply each) on 61622, and subsequetly were received. On 72322,I received another three 30 day containers which I found from my credit card acct was billed on 71622 for $71.88,.which... Read more
Did Not Place Order 3864246
Complaint from krom2211 on 23 July 2022 about PetLab Co.
Somehow, my account got placed in automatic deliveryreplacement. I did not request this!!! Please cancel order 3864246 and withdraw my name from further purchases!!! Read more
Cancel Subscription
Complaint from Barbara Klink on 28 June 2022 about PetLab Co.
I ordered a bottle of probiotics for my dog. I thought it was a one time order. They sent another bottle without my asking for it. I have tried to access my account to no avail. Read more
dog got sick
Complaint from carter on 21 June 2022 about PetLab Co.
after 1 dose my dog had 2 BAD episodes of diarreharuns. i'm afraid to give him anymore. i want my money back and a postage paid sticker to send the package. Kathleen Carter Read more
shifty billing practise
Complaint from LjTonight on 08 December 2021 about PetLab Co.
When you first see their add it's pop-up spam, I didn't make a formal account with them it was supposed to be a one time purchase there's even the choice to set up a monthly reoccurring order or the one-time... Read more
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