Oculus Complaint Sentiment: Neutral

Our sentiment meter has detected that Oculus complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Oculus, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Oculus complaint process

Do you have a dispute or had a bad customer experience with Oculus? Submit your Oculus complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Oculus.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Oculus complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Oculus?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Oculus complaints chart

We have received 1 complaints about Oculus over the last 12 months. The graph below shows a monthly breakdown.

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Oculus complaint statistics

Curious about Oculus's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!

8
Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 8 ratings

How to contact the customer service of Oculus?

Below, you will find the contact information for the complaint department of Oculus. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Oculus through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Oculus reviews: (8)

Authentic experiences shared by our community for your benefit.

Unauthorized purchase

Complaint from Bridge on 29 May 2023 about Oculus.

I was charged over $160 dollars on my chime account that I did not authorize. I have since gotten a new card but the charges are still on my account. Read more

Comments: 0
Rating:

Oculus replacement

Complaint from Hello123 on 17 November 2022 about Oculus.

Oculus have been fixingreplacing my oculus for the last 6 months now. There was a problem with the headset and the left controller. I sent it all off, they returned my controllers untouched and a new (refurbished) head set. I was... Read more

Comments: 0
Rating:

Oculus Quest 2 software issue

Complaint from Tanni32 on 02 September 2022 about Oculus.

Oculus quest 2 headset can't pair to the Oculus mobile app due to a software update required issue, I have contacted Oculus support who say that they are aware of this global issue, their engineers are working on resolving the... Read more

Comments: 0
Rating:

Where's my headset

Complaint from Howmuchlonger on 21 July 2022 about Oculus.

In January I bought my 11 year old son the console he has been asking for and everything was great. 2 month's later the mic randomly stopped working out of nowhere but my son didn't want to lose anytime playing... Read more

Comments: 0
Rating:

What a waste of money

Complaint from Mojo4u on 06 July 2022 about Oculus.

Hi My name is Patrick, I purchased this product during covid to kill time at home. I am a person that has a skin condition called psoriasis, I have not been able to barely use this due to the foam... Read more

Comments: 0
Rating:

Requested a replacement of my oculus headset

Complaint from ott-sens on 09 May 2022 about Oculus.

I purchased the oculus quest 2 in January 2022. In April my son noticed my headset to not keep a charge for more than 50 minutes. I thought this was normal. I contacted support they said to... Read more

Comments: 0
Rating:

Account suspended

Complaint from Morganj818 on 07 November 2021 about Oculus.

Saved up to buy a VR set... havent been able to play it in 2 days because i need to log into facebook?! Tried signing in from my phone, it denied my web browser, so i had to download the... Read more

Comments: 0
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