Meta Quest complaint: What a waste of money

Name: What a waste of money
Item: Meta Quest
Author: Patrick

Open 6 Jul 2022 126 views Consumer Electronics

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Filed 6 Jul 2022 by Patrick

Hi
My name is Patrick, I purchased this product during covid to kill time at home. I am a person that has a skin condition called psoriasis, I have not been able to barely use this due to the foam irritations I have sent in 2 times for a safe face replacement seal. No luck, over the years I have barely used it due to that.

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Case details

Status: Open
Company: Meta Quest
Filed: 6 Jul 2022
Desired resolution: Rush me a complete new system with all updates, or credit my account to compensate for the lost time. 2 years ..
Problem: Face foam irritates skin, replacement not sent
About: VR headset face seal

Progress

Filed
Company notified
Company replied
Resolved

6 Jul 2022 Complaint filed and published
6 Jul 2022 Message from Bizzy: we notified Meta Quest about this complaint.

See all 9 Meta Quest complaints

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