Nintendo Complaint Sentiment: Neutral

Our sentiment meter has detected that Nintendo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Nintendo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Nintendo complaint process

Do you have a dispute or had a bad customer experience with Nintendo? Submit your Nintendo complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Nintendo.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Nintendo complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Nintendo?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Nintendo complaints chart

We have received 3 complaints about Nintendo over the last 12 months. The graph below shows a monthly breakdown.

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Nintendo complaint statistics

Curious about Nintendo's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.5
/10 10 ratings

How to contact the customer service of Nintendo?

Below, you will find the contact information for the complaint department of Nintendo. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Nintendo through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Nintendo reviews: (10)

Authentic experiences shared by our community for your benefit.

Stupid dlc policy

Complaint from Arizona428B on 24 September 2023 about Nintendo.

Tried buying the DLC for pokemon, it grabbed it and downloaded it to the wrong game AND unlike last game's dlc, this won't work for both games, which meant having to buy it again because theydo t do refunds. Nintendo,... Read more

Comments: 0
Rating:

Old games don’t work with wifi

Complaint from Aubrey2359 on 01 June 2023 about Nintendo.

In 2016 Nintendo shut down the old wifi services which allowed you to trade and get mystery gifts in Pokémon games both of which are required to complete the Pokédex and completely beat the game. None of the older systems... Read more

Comments: 0
Rating:

Poor Splatoon Matchmaking

Complaint from jenvu01 on 21 May 2023 about Nintendo.

I pay money to Nintendo for the privilege of using their online services. In return, Splatoon 3 is equipped with a vastly ill-optimized peer-to-peer matchmaking system resulting in long matchmaking times and frequent dropped connections. The dropped connections can cause... Read more

Comments: 0
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Refusal to refund game that does not work

Complaint from jessie236 on 22 January 2023 about Nintendo.

Nintendo have refused to refund or exchange my Just Dance 2023 game. I cannot open or play the game due to Ubisoft connectivity issues. I have followed all guidance: changed forwarding ports, used VPNs, and mobile hotspots but this is... Read more

Comments: 0
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False Pre-order form

Complaint from masterman on 13 October 2022 about Nintendo.

I read through the pre order form and it says that if I have insufficient funds that the remaining funds will be automatically added to my account but when I checked this morning it says that my pre order was... Read more

Comments: 0
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your store has a adult game

Complaint from spiro626 on 04 October 2022 about Nintendo.

hello, in your nintendo store on a divice ment for kids a game called hentai: make love not war .if you didnot know hentia is a type of adult content. please remove this game. -spiro626 nintedo account Read more

Comments: 0
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Banned Switch

Complaint from cherisethomas on 06 March 2022 about Nintendo.

My 13 yo son used my card on a game for his switch. I gave him permission initially and my card was saved to his account unbeknownst to me. A few months later I noticed charges that were not familiar.... Read more

Comments: 0
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Nintendo didn't fix the problem

Complaint from antant86 on 22 February 2022 about Nintendo.

They said they fixed a problem with the kingdom hearts 3 with the unable to play properly it has to do with the internet connection but i push - and all the bars r full and they stay full so... Read more

Comments: 0
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Nintendo swith online

Complaint from JDroo on 24 October 2021 about Nintendo.

Is your marketing team stupid or something? $50 for a single person?? The family plan makes sense, being about $80, cause if you have a filled family plan with 8 people on it, it comes to $9.99 for each person for... Read more

Comments: 0
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