Most Common Murka Games Complaints and Tips

While Murka Games offers engaging and entertaining experiences for its users, complaint data from our community has flagged several recurring issues that customers face. Common complaints include unknown or fraudulent charges on credit cards, allegations of cheating in games like Murka Scatter Hold'em, and players losing chips unfairly. These issues have left many users frustrated and distrustful of the platform.

To avoid these issues, we strongly advise customers to monitor their account transactions closely, maintain regular checks on their credit card statements, and report any suspicious activity promptly. Additionally, ensuring that you deal with in-app purchases carefully and documenting any game discrepancies can help in resolving disputes efficiently.

How and why file a complaint about Murka Games?

Do you have a dispute or had a bad customer experience with Murka Games? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Murka Games.

Murka Games Customer Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Murka Games over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Murka Games's offerings.

Sentiment data last updated on October 31, 2025

Murka Games complaints chart

We have received 4 complaints about Murka Games over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Murka Games complaint: $21,272.20 and still counting
Murka Games complaint: Unknown charges on my credit cars for a second time.
Murka Games complaint: Fraudulent charge

Murka Games complaint statistics

Curious about Murka Games's track record in addressing complaints within the Gambling category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
0
Complaints pending
0
Complaints resolved
1.3
/10 9 ratings

How to contact the customer service of Murka Games?

Below, you will find the contact information for the complaint department of Murka Games. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
support@murka.mail.helpshift.com
Contact form:

For Murka Games support through email, send your inquiry to support@murka.mail.helpshift.com. If you want to reach out to Murka Games through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Murka Games: (9)

Helpful experiences shared by verified Murka Games customers. Search, discuss and connect with other people in our community.

Not random

Complaint from Player 182009 on 29 October 2025 about Murka Games.

I've been a player for 11 years. In the past 4 months something changed. I no longer believe this platform is random. I believe it's rigged. Purchase packages and lose 63 billion coins in less than... Read more

Comments: 0
Rating:

Constant huge losses no help i

Complaint from Player 182009 on 24 August 2025 about Murka Games.

I've been a player of Scatter slots for 11 years. Contributing thousands of dollars to this platform. In 6 months I purchase weekly 60 billion coins. I lose them in an hour. I DO NOT WANT... Read more

Comments: 0
Rating:

Scatter Poker Scam

Complaint from dukegrad83 on 02 December 2024 about Murka Games.

I have made numerous purchases through the Scatter Poker app; which are billed by Microsoft. In the last week, by chip balance went from nearly a trillion to 7 billion. I have attempted to contact Murka support and was... Read more

Comments: 0
Rating:

Glitchy slots and freezing payouts

Complaint from Murkagamesarescammers on 26 November 2024 about Murka Games.

I’ve been playing this rigged game for 8 years now, 3 years ago I noticed bugs and issues that needed fixing. After making few reports to customer service I noticed my wins started getting tight. I pay for coins but... Read more

Comments: 0
Rating:

$21,272.20 and still counting

Complaint from Jimhoodman on 27 October 2024 about Murka Games.

I have been totaling these absurd purchases on my father’s bank account stemming from 2019. He has denied making any purchases in your casino and has never been to your casino. However he has been charged over and over, sometimes... Read more

Comments: 0
Rating:

Fraudulent charge

Complaint from Cate on 21 November 2023 about Murka Games.

A charge of 56.99 was charged to my credit card. I did NOT make this purchase Read more

Comments: 0
Rating:

Murka Scatter Hold'em CHEATS

Complaint from JJGoldman on 30 December 2022 about Murka Games.

Murka uses robot players. They sell chips to human players that wish to purchase them. But why purchase chips to play against a computer programed robots! This has to be illegal! If you should win chips and you... Read more

Comments: 0
Rating:

Taking chips from players

Complaint from Clemetine on 03 October 2022 about Murka Games.

Murka has games online. Specifically Scatter Slots, Texas Hold'em, etc. I've been playing both these games for well over a year and really thought the games were great except that there were too many bots put in by the company... Read more

Comments: 0
Rating:

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