Lastminute Complaint Sentiment: Neutral

Our sentiment meter has detected that Lastminute complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Lastminute, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

Lastminute complaint process

Do you have a dispute or had a bad customer experience with Lastminute? Submit your Lastminute complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Lastminute.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Lastminute complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Lastminute?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Lastminute complaints chart

We have received 10 complaints about Lastminute over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Lastminute complaint statistics

Curious about Lastminute's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 13 ratings

How to contact the customer service of Lastminute?

Below, you will find the contact information for the complaint department of Lastminute. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-871-277-1070
Contact form:

You can contact the customer service of Lastminute by calling +44-871-277-1070. If you want to reach out to Lastminute through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Lastminute reviews: (13)

Authentic experiences shared by our community for your benefit.

cannot use refund on booking

Complaint from kri on 04 April 2024 about Lastminute.

First, I made a booking for a hotel with a flight. The flight date was changed, but after inquiring, the hotel reservation was not updated. Then, the flight was cancelled, and I requested a refund. As a result of the... Read more

Comments: 0
Rating:

Cheat Booking

Complaint from AHMAR on 27 February 2024 about Lastminute.

I am writing to express my deep disappointment and frustration regarding the handling of my recent booking with lastminute.com, specifically under Booking ID 2566772373. Your email, while expressing apologies, fails to address the gravity of the situation and the immense stress... Read more

Comments: 0
Rating:

Last minuted cheated

Complaint from AHMAR on 20 February 2024 about Lastminute.

Subject: Formal Complaint Against Last Minute.com - Booking ID: 2566772373 Dear Sir/Madam, I am writing to formally lodge a complaint against Last Minute.com regarding the handling of my recent booking with Booking ID: 2566772373. My experience with Last Minute.com has been nothing... Read more

Comments: 0
Rating:

incompetent

Complaint from never use last minute on 25 January 2024 about Lastminute.

I talked to a qantas operator who transformed the flight into credits so that I could change the date and destination of my original ticket. This is due to extraneous circumstances (my return ticket was booked in urgency as a... Read more

Comments: 0
Rating:

Voucher refund scam

Complaint from muhammad024 on 06 November 2023 about Lastminute.

I am writing with regards to my unpleasant and poor experience with LastMinute. For some background, I made a flight booking with LastMinute.com travelling from London to Miami. Closer to the travel date, I was informed of flight changes with... Read more

Comments: 0
Rating:

False booking ation after payment

Complaint from Vinodh on 07 October 2023 about Lastminute.

I booked the hotel in Dubai for my stay from November 1 St to 5 th of November and have paid the full amount of 38k INR and received ation of my booking from last minute with booking ID 2485903863... Read more

Comments: 0
Rating:

Lastminute package booking issue

Complaint from prisshah on 01 September 2023 about Lastminute.

Hi Can you please raise a complaint with customer service regarding our booking. We have been absolutely taken for a ride on this trip. We booked a package holiday to corfu. We have reached corfu to be told our hotel is not... Read more

Comments: 0
Rating:

Refusing to refund all the money that I am owed

Complaint from Emma Underwood on 08 August 2023 about Lastminute.

The apartment that I booked gave lastminute.com 400 Euros for me and i have proof but last minute.com only agreed to give me 300 Euros back, they said that there were no evidence that they were given 400 Euros but... Read more

Comments: 0
Rating:

Refund voucher

Complaint from ioan on 10 July 2023 about Lastminute.

Hi, Last minute included small print with expiration date for the refund of flight during Covid pandemics. I would like to claim no expiration date, or cash refund as stated for the first email for refund. Many thanks, Ioan Read more

Comments: 0
Rating:

I purchased a flight ticket through Lastminute.com. Upon receiving the ation email, I noticed that no invoice was provided by Lastminute.com. However, the airline subsequently sent me an invoice for the same booking, which clearly indicates a total amount that is... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?