While LA Fitness offers a variety of services to help you stay in shape, complaint data from our community has revealed some recurring issues that customers face. Common complaints include dissatisfaction with the temperature in the basketball courts, negative experiences with managerial staff, and concerns about the gym not adhering to contract terms. Additionally, some users have reported problems with the quality and professionalism of personal trainers.
To avoid these issues, we recommend thoroughly reviewing your contract and understanding any commitments you make with the gym. If you have specific requirements or preferences, such as court conditions or trainer qualifications, ensure to communicate them clearly from the outset and regularly check in with staff to verify these needs are being met.
Do you have a dispute or had a bad customer experience with LA Fitness? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to LA Fitness.
Our sentiment meter has detected that LA Fitness complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with LA Fitness, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on November 27, 2025
We have received 0 complaints about LA Fitness over the last 12 months. The graph below shows a monthly breakdown.
Curious about LA Fitness's track record in addressing complaints within the Fitness & Sports Centers category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of LA Fitness. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of LA Fitness by calling +1-714-994-5787. If you want to reach out to LA Fitness through their own website, you can use their contact form.
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Helpful experiences shared by verified LA Fitness customers. Search, discuss and connect with other people in our community.
Complaint from JFV on 11 November 2024 about LA Fitness.
Headed to the gym and as I was pulling into the parking lot I realized I needed to do a 2 No problem - hit the toilet before I hit the gym - right? 2 stalls available- 1 occupied The one available... Read more
Complaint from Mmasoud on 10 January 2024 about LA Fitness.
To whom it may concern, I hope this message finds you well. I am writing to express my deep concern and dissatisfaction regarding the ongoing issues at the LA Fitness location related to the basketball court's heater and the general... Read more
Complaint from martinsingh on 16 December 2023 about LA Fitness.
This manager always has a smug look on her face, and is always having personal conversations with the front desk employee not letting them do their job correctly, which is to make us as guests feel welcomed and make us... Read more
Complaint from Alam on 25 November 2023 about LA Fitness.
In my contract for my personal trainer I was promised two complimentary sessions. The manager of the location said to speak to the trainer, the trainer said to speak to the manger. They both keep sending me to each other... Read more
Complaint from Wildog155 on 21 August 2023 about LA Fitness.
Hi signed up for 4 months personal trainer weight training that end in February or March 2023 info trainer of that wouldn’t be coming back by the way was same person that sign me up made very clear only for... Read more
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