LA Fitness complaint: Not following the contract

Complaint from Alam reported on 25 November 2023 about LA Fitness

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

In my contract for my personal trainer I was promised two complimentary sessions. The manager of the location said to speak to the trainer, the trainer said to speak to the manger. They both keep sending me to each other back and forth. The manager does not call me back or resolve the situations. I’ve been trying for the past 2 months. I pay $254 monthly and this is the service I receive. My name is Shintha Alam

Suggested solution:

Speak to the manager and tell them to get to the bottom of this

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments