Planet Fitness Complaint Sentiment: Neutral

Our sentiment meter has detected that Planet Fitness complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Planet Fitness, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Planet Fitness complaint process

Do you have a dispute or had a bad customer experience with Planet Fitness? Submit your Planet Fitness complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Planet Fitness.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Planet Fitness complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Planet Fitness?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Planet Fitness complaints chart

We have received 0 complaints about Planet Fitness over the last 12 months. The graph below shows a monthly breakdown.

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Planet Fitness complaint statistics

Curious about Planet Fitness's track record in addressing complaints within the Fitness & Sports Centers category? Dive into the all-time complaints data right here!

3
Total complaints
3
Open Complaints
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Complaints pending
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Complaints resolved
1.7
/10 3 ratings

How to contact the customer service of Planet Fitness?

Below, you will find the contact information for the complaint department of Planet Fitness. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
877-521-984
Contact form:

You can contact the customer service of Planet Fitness by calling 877-521-984. If you want to reach out to Planet Fitness through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Planet Fitness reviews: (3)

Authentic experiences shared by our community for your benefit.

Cold shower water

Complaint from RAB on 25 October 2022 about Planet Fitness.

The shower water is frequently cold - averaging about once per week. Totally unacceptable! Read more

Comments: 0
Rating:

Toddus

Complaint from Brattt on 07 June 2022 about Planet Fitness.

The owner of this Planet Fitness Gym has illegally charged MY Visa for a member's dues. He has no authority nor permission to use MY card. Read more

Comments: 1
Rating:

Planet Fitness 298.00 Never had a contract!

Complaint from Carrie1018 on 14 April 2020 about Planet Fitness.

I never had a membership. I only went 4x’s I went with a girlfriend after the first visit told the rep it wasn’t for me. I have a dispute for $298 for planet fitness. First, I’m confused how I had... Read more

Comments: 1
Rating:

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