Kayo Sports Complaint Sentiment: Negative

Our sentiment meter has identified a 300% increase in complaints about Kayo Sports over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Kayo Sports's offerings.

Sentiment data last updated on April 24, 2024

Kayo Sports complaint process

Do you have a dispute or had a bad customer experience with Kayo Sports? Submit your Kayo Sports complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kayo Sports.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Kayo Sports complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Kayo Sports?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Kayo Sports complaints chart

We have received 6 complaints about Kayo Sports over the last 12 months. The graph below shows a monthly breakdown.

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Kayo Sports complaint statistics

Curious about Kayo Sports's track record in addressing complaints within the Broadcasting Network category? Dive into the all-time complaints data right here!

13
Total complaints
13
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 13 ratings

How to contact the customer service of Kayo Sports?

Below, you will find the contact information for the complaint department of Kayo Sports. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
help@kayosports.com.au
Contact form:

For Kayo Sports support through email, send your inquiry to help@kayosports.com.au. If you want to reach out to Kayo Sports through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Kayo Sports reviews: (13)

Authentic experiences shared by our community for your benefit.

BUFFERING

Complaint from Craig Lawrence on 01 April 2024 about Kayo Sports.

Ever since I’ve had Kayo I only use it for AFL and CRICKET broadcast's, since the very start the annoying BUFFERING never stops since day one, it’s not my system, their is something fundamentally wrong, I have friends in interstate... Read more

Comments: 0
Rating:

World supersport

Complaint from pauly on 29 March 2024 about Kayo Sports.

i watched the replay of the worldsuperbikes at Catalunya 23rd and 24th of March. I saw the world supersport races were coupled up with them. When I went to watch them yesterday they had been removed. Why would you only... Read more

Comments: 0
Rating:

uncommanded content change

Complaint from bdes on 13 March 2024 about Kayo Sports.

while watching Nascar cup series from Pheonix 2/3rdsof the race completed the screen suddenly went to the aust V NZ cricket. I had a choice of retun to start or nothing as the race had finished. If I am forced... Read more

Comments: 0
Rating:

Incorrect billing

Complaint from KayPin on 08 November 2023 about Kayo Sports.

I signed up for a trial of Kayo Sports in Nov-22 and cancelled the subscription as I did not wish to continue. Fast forward to Nov-23 and I have been billed and am struggling to obtain a refund. I'm going... Read more

Comments: 0
Rating:

Inability to get on to Kayo sports.

Complaint from johnramsey3@bigpond.com on 18 September 2023 about Kayo Sports.

I first attempted to get on Kayo last night at 7;35 pm. The message that appeared was . We are not comfortable with the amount of request try later. I kept trying at about 5 min intervals, finally get on... Read more

Comments: 0
Rating:

d.foster2310@gmail.com

Complaint from David Foster on 09 March 2023 about Kayo Sports.

Trying to watch the cricket and it comes and goes you charge Top dollar for a service that is poor it's like it's trying to download every minute this is not new it's been happening for a while now Read more

Comments: 0
Rating:

'sports' tab not appearing

Complaint from davado on 18 October 2022 about Kayo Sports.

i cant choose which current cricket game i want to watch. Since the only way to find a game is to enter the team names in the search bar (meaning i have to already know whose playing at that time) Read more

Comments: 0
Rating:

Kayo Subscription Cancellation

Complaint from Takode on 29 September 2022 about Kayo Sports.

I am making a complaint about my Kayo subscription. About 1 month ago, I was advised by an automated email that my billing method was invalid and that threatened to cancel my account if I didn't rectify this. I was overseas at... Read more

Comments: 0
Rating:

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