FTX.com Complaint Sentiment: Neutral

Our sentiment meter has detected that FTX.com complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with FTX.com, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

FTX.com complaint process

Do you have a dispute or had a bad customer experience with FTX.com? Submit your FTX.com complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FTX.com.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional FTX.com complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about FTX.com?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

FTX.com complaints chart

We have received 0 complaints about FTX.com over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

FTX.com complaint statistics

Curious about FTX.com's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

8
Total complaints
8
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 8 ratings

How to contact the customer service of FTX.com?

Below, you will find the contact information for the complaint department of FTX.com. To amplify the impact of your complaint, please use our complaint form.

Webcare email:
support@ftx.com
Contact form:

For FTX.com support through email, send your inquiry to support@ftx.com. If you want to reach out to FTX.com through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

FTX.com reviews: (8)

Authentic experiences shared by our community for your benefit.

Fiat wihdrawal late

Complaint from kaufmann on 02 November 2022 about FTX.com.

My last USD Fiat withdrawal still not receive. Im waiting since 10182022 , ftx company does not make money payments in any way. Think twice before depositing money in ftx.com They make excuses and do nothing. Read more

Comments: 0
Rating:

FTX exchange stole my USDT! ! !

Complaint from No.name on 15 October 2022 about FTX.com.

On October 14th, I made a USDT transaction on the FTX exchange! There is no problem with the order when I trade successfully! But my USDT has not arrived! ! Then I queried the details of the hash value! !... Read more

Comments: 0
Rating:

0 balance

Complaint from timsherm on 05 October 2022 about FTX.com.

I had an account with FTX crypto with about $3,000 balance and after a few months, my balance shrunk to zero with no explanation. It just vanished. I need more money to be put back into my account Read more

Comments: 0
Rating:

Crooks

Complaint from norman on 12 September 2022 about FTX.com.

FTX Has a hold on my account for no reason and will not respond to support tickets, They will not let me access my funds Read more

Comments: 0
Rating:

Locked out of account

Complaint from radjahg on 20 April 2022 about FTX.com.

On Mar 17 forgot password and tried to reset. Everytime I go thru process I get an error. Contacted support by email. Infrequent responses, with suggestions that did not work. I am not getting any support... Read more

Comments: 0
Rating:

Ftx is Stealing my money

Complaint from Djcatshow on 21 March 2022 about FTX.com.

Hello, FTX is a crypto exchange that is Stealing my money! I have no open trading positions, I tried to withdraw my money worth about 500 US-Dollars at the time but was denied to do that. They claim that I am... Read more

Comments: 0
Rating:

Cannot Log In

Complaint from Dee1000 on 21 October 2021 about FTX.com.

I Opened up an account on 10-16-2021 and purchased 44 shares of Sushi crypto currency. Subsequently, I cannot log in to my FTX account to view my holdings nor can I reset my password. They do not answer their secure... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?